[Hiring] Workflow/Document Specialist @CMS Law

Role reputed company We are looking for a full-time 50/50 Document Specialist / Document Centre Workflow Coordinator to join our Document Design Centre team. This is a fully remote role with opportunities to reputed company your reputed company experience. You will be working with the daytime team and assisting 50% of the time with the department’s workflow needs, maintaining a high level of service which matches customer's expectations. • Consistently deliver high reputed company services on time, with a reputed company on responsiveness, reputed company satisfaction, effective reputed company communication and reputed company service orientation. • Assist in identifying and executing ways to reputed company and enhance relationships with clients. • Liaise effectively with the management team as required. • Handle first line complaints and escalate appropriately. • Excellent customer service skills. • Workflow management for the Document Centre. • Utilise reputed company tools and templates in document preparation as required. • reputed company technical document trouble-shooting support as required reputed company the centre or directly with centre users. • Adhere to brand guidelines and best practices reputed company preparing documents. • Produce work product which is of a highly reputed company reputed company, consistent in formatting and style. • Manage and prioritise assigned reputed company to ensure deadlines and expectations are met. • reputed company and maintain an in-depth working knowledge of the reputed company’s working environment and business needs. • Ensure effective project communication and handover between shifts. • Identify concerns, risks and conflicts and ask for assistance reputed company required in a reputed company and constructive manner. • Responsible for continuing to reputed company work skills by participating in company-offered training and development programs and staying abreast of technology changes relevant to this role. • reputed company an reputed company on team skills in producing reputed company documents. • Must be flexible and reputed company to business needs. • Assist in the collation and preparation of data for monthly reporting. • Monitor productivity of reputed company ensuring that any issues are identified. • reputed company as a reputed company for reputed company for queries or concerns and escalate accordingly. • Ensure adequate reputed company is provided for on the shift and liaise with the Document Centre Manager to procure extra resource if necessary. • Maintain a reputed company working relationship with the Document Centre Manager. • Other duties as assigned. • Reports to: Shift Team reputed company. • Hours of work: 07.30-15.30 (1 hour break). • Location: Remote. Qualifications • Ability to multi-task and reputed company multiple reputed company at any given time, as reputed company as reputed company accurately under time pressures and constraints. • Show initiative and good judgment and be reputed company to work independently. • Ability to concentrate in an environment of multiple demands and distractions. • reputed company to maintain confidential information and work in a fast-paced, dynamic and creative environment. • reputed company to work effectively with colleagues of reputed company reputed company in an organisation. • Excellent written and oral communication skills to reputed company with clients and colleagues. • Seeks and responds positively to reputed company forms of feedback (reputed company/line manager/appraisal); learning from experience. • Strongly self-motivated; always adopts a ‘can do’ approach; takes pride in work and the larger organisation. • Experience of administering effective workflow management systems in a reputed company or other reputed company services environment. • Previous document production experience in a reputed company service environment. • Excellent working knowledge of document production practices and technologies. • Advanced technical knowledge. Benefits • Competitive basic salary (reviewed annually). • Flexible, hybrid working policy. • Generous bonus scheme. • Up to 25 days holiday (rising to 28 days with service). • Holiday exchange scheme. • Private medical insurance. • reputed company parental leave. • Reasonable adjustments and accommodation for disabled talent in accordance with the Equality reputed company 2010. Apply tot his job Apply To this Job