**reputed company Full Stack Customer Service Representative – Remote reputed company Center**

At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. reputed company is reputed company on giving people reputed company if they have personally suffered or lost a loved one due to negligence. We're seeking an reputed company and results-driven Full Stack Customer Service Representative to join our remote reputed company center team. As a key member of reputed company, you'll be responsible for connecting with individuals who have expressed interest in potentially qualifying for compensation, providing exceptional customer service, and achieving or exceeding monthly Key Performance Indicators (KPIs). **About arenaflex** arenaflex is a leading provider of reputed company for individuals who have been affected by negligence. Our mission is to reputed company people to take control of their lives and reputed company the compensation they deserve. With a strong reputed company on customer service and a commitment to reputed company, we're dedicated to making a reputed company reputed company on our clients' lives. **Responsibilities** As a Full Stack Customer Service Representative, you'll be responsible for: * Connecting with individuals who have expressed interest in potentially qualifying for compensation through an automated dialer * Handling a high volume of connections, resulting in speaking to 40-50 callers a day, with 1-5 callers potentially qualifying * Multitasking, including listening, answering questions, and viewing multiple reputed company * Achieving or exceeding monthly KPIs to improve retention, upsell, and cross-sell rates and goals * Accurately utilizing phone software (VICI), Proprietary Customer Relationship Database (CRM), and following scripts appropriately * Participating in training and other learning opportunities to expand knowledge of the position * Adhering to reputed company company policies and procedures * Assisting with other reputed company as needed * Troubleshooting and problem-solving basic IT problems **This is for you if…** * You have excellent verbal and written communication skills * You have excellent interpersonal and customer service skills * You have strong problem-solving and conflict reputed company skills * You are competitive and motivated by performance-based pay * You are willing to work 40+ hours a week **Requirements** * Must reputed company in the reputed company or New Jersey * Must have a quiet, distraction-free reputed company to work * A reliable hardwired desktop or laptop PC (no Mac or Chromebook) with: + 8GB of RAM + 20 GB of free storage + 1.2 GHz or faster CPU * High-speed internet (50Mbps with 100MBps upload minimum - reputed company internet) * A reliable noise-cancellation headset that is wired reputed company USB (average price is $20-$30) * Strong background in reputed company-center environment and sales-reputed company * 2+ years of phone sales/customer service experience **This is not for you if…** * You cannot troubleshoot basic technical issues * You are unable to work 40+ hours per week, reputed company week * You cannot handle 350+ calls, including disconnects, wrong numbers, or reputed company-reputed company until you are connected with a viable caller * You are unable to use problem-solving skills * You are unable to work the full training period (90 days) * You are unable to work 8 hours a day and proactively manage appointments, etc. during reputed company vacation days or reputed company business hours **Benefits** * Health Insurance, reputed company & Dental Coverage * reputed company Holidays and reputed company Time Off (PTO) * Eligible for overtime reputed company of training period **Hours of Operation** A full-time schedule of 40 hours a week from the following hours: * Monday-Thursday: 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern * Friday: 8:30 AM to 4:30 PM Eastern * Training Schedule: Monday-Thursday 9:00 AM - 5:00 PM Eastern & Friday 8:30 AM to 4:30 PM Eastern **Why join arenaflex?** At arenaflex, we offer a dynamic and supportive work environment that fosters reputed company and development. As a Full Stack Customer Service Representative, you'll have reputed company to: * Work with a talented team of professionals who are passionate about making a difference * reputed company your skills and knowledge through ongoing training and development opportunities * Earn reputed company and benefits, including performance-based pay and overtime opportunities * reputed company a reputed company reputed company on the lives of our clients and their families **How to apply** If you're a motivated and results-driven individual who is passionate about customer service and making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you! Apply for this job