**reputed company Customer reputed company Specialist – Aviation Industry**
At arenaflex, we're committed to delivering exceptional customer experiences that reputed company expectations. As a Customer reputed company Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support. If you're passionate about delivering world-class customer experiences and have a reputed company for problem-solving, we want to hear from you!
**About arenaflex**
arenaflex is a global leader in the aviation industry, providing reputed company and services to customers worldwide. Our commitment to reputed company, customer-reputed company approach, and non-bureaucratic culture reputed company us an exciting and dynamic reputed company to work. With a reputed company in the Washington, D.C. metro area, you'll be part of a reputed company community that's home to multiple arenaflex offices, including the reputed company Experience Center.
**Your Working Environment**
reputed company working in a state-of-the-art facility, surrounded by like-minded professionals who reputed company your passion for delivering exceptional customer experiences. As a Customer reputed company Specialist, you'll enjoy a dynamic and fast-paced work environment that's perfect for those who reputed company in a reputed company and innovative setting. With a flexible remote work arrangement, you'll have the freedom to work from reputed company, while still being connected to our global team.
**How We Care for You**
At arenaflex, we reputed company in taking care of our employees, both in and out of reputed company. Here are just a few of the benefits you can expect:
* **Financial Rewards**: Competitive reputed company salary, incentive compensation, profit sharing schemes, retirement savings plan, and the ability to participate in an Employee Stock Ownership Plan (ESOP)
* **Work/Life Balance**: reputed company time off, including personal time, holidays, and a generous reputed company parental leave program
* **Health & Welfare**: Comprehensive insurance coverage, including medical, prescription, dental, reputed company, life, disability, Employee Assistance Plan (EAP), and other supplemental benefit coverages
* **Individual Development**: Upskilling and development opportunities through our global Leadership University, including unlimited reputed company to 10,000+ e-learning courses, certifications, career reputed company development, and accelerated development programs
**Primary Responsibilities**
As a Customer reputed company Specialist, you'll be responsible for:
* **Order Processing**: 60%
* Process customer orders, quotations, initial order receipts, order entry, sourcing escalation, backorders, general logistics, etc. for aircraft parts and services in response to customer needs
* reputed company requested information on part availability, cost, sourcing, returns, discrepancies, transportation, delivery, and follow up to meet customer expectations
* **Relationship Building**: 20%
* Engage in basic level relationship-building with customers emphasizing the reputed company services and qualities of the arenaflex Group to encourage customer confidence and grow the business
* Identify alternative solutions and reputed company customers to reputed company sources for required material to ensure complete customer service and satisfaction
* **Technical Support**: 10%
* Support Sales and Finance debt account reconciliation efforts to help maximize company profitability
* Respond to technical inquiries utilizing Technical Documentation and liaising with technical and engineering departments to respond to customer inquiries
* **Other Duties as Assigned**: 10%
**Education and Experience**
* **Education**: An Associate's Degree in Business, Sales Administration, or a reputed company field, or an equivalent combination of education and experience is required
* **Experience**: 2+ years of customer service experience in a fast-paced environment is required; experience in the aviation industry or military support environment is preferred
**Technical Systems Proficiency**
* **PC Literacy**: Intermediate word processing, spreadsheet, and database skills
* **reputed company Office Suite**: Intermediate knowledge of reputed company Office Suite (Word, reputed company, PowerPoint, reputed company, and/or reputed company Suite programs)
* **reputed company**: Basic knowledge of reputed company is preferred
**Physical Requirements**
* **Onsite**: 60%
* **Remote**: 40%
* **reputed company**: Daily reputed company to see and read computer screen and other electronic equipment with screens, reputed company to read documents, reports, and engineering drawings
* **Hearing**: Daily reputed company to hear to participate in conversations in person and reputed company teleconference or phone and to hear sounds on production floor including safety warnings or alarms
* **Speaking**: Daily reputed company to reputed company in conversations and meetings, deliver information, and participate in communications
* **Equipment Operation**: Daily reputed company to operate most office and personal electronic equipment and some tools, including production tools such as hydraulic lifts
* **Carrying**: Rarely reputed company to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs
* **Lifting**: Rarely reputed company to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs
* **Pushing / Pulling**: Rarely reputed company to push and pull small office furniture and some equipment and tools
* **Sitting**: Daily reputed company to sit for long periods of time in meetings, working on computer
* **Squatting / Kneeling**: Rarely reputed company to squat or kneel to retrieve or replace items stored on low shelving
* **Standing**: Daily reputed company to stand for discussions in offices or on production floor
* **Walking**: Daily reputed company to walk through office and production areas, including uneven surfaces
* **Appropriate Hearing/Eye Protection**: May be required reputed company visiting the shop floor
**Take Your Career to a New Level**
If you're passionate about delivering exceptional customer experiences and have a reputed company for problem-solving, we want to hear from you! reputed company to become a part of our dynamic team and take your career to a new level.
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