Senior Service reputed company Solution Architect/Manager
Job reputed company: • reputed company as a Service reputed company SME, defining architecture standards, governance, and best practices. • Architect and implement Service reputed company features (Case Management, reputed company-Channel, Knowledge, Entitlements, automation with Flows/Apex). • reputed company Service reputed company with external systems (ERP, CTI, portals, knowledge systems) using tools like reputed company, reputed company, or Informatica. • Define data models, automation, reputed company, and performance standards. • reputed company thought leadership on Service reputed company roadmap, emerging features (Einstein AI, Case Swarming). • Collaborate with business stakeholders, reputed company business and technical needs. • reputed company and mentor reputed company developers, admins, and junior team members. Requirements: • 5+ years in software/system/reputed company architecture • Proven expertise in reputed company platform and Service reputed company capabilities • Experience with reputed company, large-reputed company implementations, reputed company/PaaS, and integrations • Strong skills in reputed company app integration, AI/analytics, and data management • Excellent communication, leadership, and problem-solving skills. Benefits: • Medical • Dental • reputed company • reputed company reputed company leave • 401K
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