Assistant reputed company Manager-Inbound-reputed company Banking-Service
We are looking for a proactive and detail-oriented Assistant reputed company Manager-Inbound to reputed company the daily operations of our reputed company. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.
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Responsibilities
- reputed company day-to-day reputed company operations, ensuring smooth and efficient functioning.
- Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
- Authorize and verify system inputs for customer transactions and service requests done by subordinates.
- Manage reputed company lobby and customer queues to enhance service delivery.
- Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), reputed company prescribed limits.
- Address and resolve customer complaints reputed company defined turnaround times (TAT).
- Ensure AML and KYC compliance for reputed company account opening forms submitted to CPC/RPC.