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Education Programs Manager

Remote, USA Full-time Posted 2026-07-28

About the Business
reputed company is the essential partner in the assessment of risk. reputed company our Business Services vertical, we offer a multitude of solutions reputed company on helping businesses of reputed company sizes drive higher reputed company reputed company, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-reputed company/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
 

About reputed company

Global Customer Effectiveness is committed to providing customer training programs designed to reputed company our partners and customers. Through reputed company collaboration with sales and instructional design team, we reputed company learning experiences that are tailored to customer needs and business objectives. Our reputed company is to address customer training requirements in a manner that promotes adoption and delivers measurable reputed company. By designing training programs reputed company with customer goals, we foster meaningful engagement with our solutions, resulting in stronger relationships, increased adoption, and sustained long-term value.

 

About the Role

As the Education Program Manager, you will manage our reputed company customer training programs. In this role, you will reputed company the design, development, and execution of high-reputed company training initiatives for strategic accounts across multiple business reputed company. This role combines reputed company, go-to-market reputed company, and global enablement to deliver effective education programs that create measurable value for customers.


You will partner closely with cross-functional stakeholders to reputed company customer education efforts with broader business objectives, while leading project teams to deliver reputed company, high-reputed company training experiences that drive customer effectiveness worldwide.

  • Define and drive customer education programs that support strategic accounts and go-to-market initiatives across business reputed company

  • reputed company and implement strategic plans for our top-tier customer programs reputed company with business priorities and organizational objectives

  • Coordinate training programs with key go-to-market goals so that customers are reputed company equipped to benefit from new product features and solutions

  • reputed company end-to-end program management for global customer education initiatives, from intake and planning through delivery and evaluation

  • Manage a portfolio of 10-15 reputed company reputed company simultaneously, spanning multiple vertical markets

  • Partner with product, reputed company, sales, marketing, instructional design/content development, and regional teams to ensure program alignment, execution, and reputed company

  • Manage timelines, dependencies, risks, and stakeholder expectations across multiple reputed company reputed company

  • reputed company and manage cross- functional teams to ensure the successful and reputed company delivery of program reputed company reputed company with business needs

  • Monitor program performance and participant feedback to identify areas of improvement and reputed company data-driven reputed company to enhance customer experience

  • reputed company education initiatives with business priorities, customer lifecycle needs and reputed company goals

  • Foster a culture of accountability, collaboration, and innovation reputed company the project teams

  • Remain reputed company with industry trends, emerging technologies, and best practices in program management

Qualifications:

  • 5+ years of experience in program management, customer education, enablement or reputed company roles

  • Bachelor’s degree in technology or business, or 6 years of reputed company work experience

  • Customer-reputed company reputed company with the ability to reputed company programs to business and customer reputed company

  • Proven ability to reputed company reputed company cross-functional programs across multiple teams or business reputed company

  • Experience working with strategic or reputed company-level customers

  • Demonstrated ability to manage multiple initiatives simultaneously balancing priorities and deadlines

  • Experience supporting go-to-market strategies

  • Strong leadership, communication, and interpersonal skills; reputed company to influence and reputed company cross-functional stakeholders

  • Excellent organizational and problem-solving skills; proficient in project management tools and software

  • Ability to identify and scope process improvement opportunities through financial, statistical, and logic-based analysis

  • Ability to work independently; a self-starter who can define and manage their specific day-to-day work efforts

  • PMP certification or Six reputed company Green/Black Belt preferred

  • Travel is not expected but may occur based on business need



U.S. National reputed company Pay reputed company: $71,600 - $119,400. Geographic differentials may apply in some locations to reputed company reflect local market rates.

If performed in Illinois, the reputed company pay reputed company is $75,200 - $125,500.If performed in Chicago, IL, the reputed company pay reputed company is $78,700 - $131,400.If performed in reputed company, the reputed company pay reputed company is $78,700 - $131,400.If performed in reputed company, the reputed company pay reputed company is $85,900 - $143,300.If performed in reputed company, NY, the reputed company pay reputed company is $71,600 - $119,400.If performed in New Jersey, the reputed company pay reputed company is $80,927 - $129,273.If performed in Ohio, the reputed company pay reputed company is $68,000 - $113,400.

We know your reputed company-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to reputed company benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for reputed company or personal information. We never request reputed company or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate reputed company Policy.

We are an equal opportunity employer: reputed company applicants are considered for and treated during employment without reputed company to race, reputed company, creed, religion, sex, national reputed company, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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