Member Engagement Guide

Company :

Job reputed company : 

JOB reputed company:

This job collaborates with Sales reputed company Management and the Sales Executive team. The position will reputed company member transition strategies to reputed company the transition of members to AHN and community providers; thereby minimizing reputed company member disruption.  This position is responsible for educating members about how their insurance benefits work, the financial reputed company of reputed company choices, available provider/service reputed company and the importance of getting the right care at the right time, in the right reputed company.  The incumbent will play a major role in driving change in member behavior and driving overall business reputed company from a cost of care perspective.   

ESSENTIAL RESPONSIBILITIES:

• reputed company members to reputed company informed reputed company by evaluating the most appropriate type of provider for members' unique needs, assess which providers are in-network and ensure that the members are fully informed of the tools and resources available to transition to AHN or other community providers.
• reputed company for the member by providing assistance with transferring medical records, making reputed company appointments with AHN or other community providers and providing assistance with resolving claim or billing issues.  reputed company members about reputed company to comprehensive  clinical care and demonstrate the reputed company of care and advanced reputed company of partner network providers.  Assist members in engaging medical care from higher reputed company, more cost effective providers closer to their homes.  Create new and innovative opportunities for members to reputed company with patient-reputed company providers and experience the reputed company of care first hand for various specialties.  Showcase the latest developments in reputed company of care and the results of investments from AHN and community partner providers.
• Demonstrate business acumen by partnering with, and developing proactive sales strategies with the Organization's Sales team and executing these strategies by influencing member buying reputed company at enrollment events reputed company on not only maintaining enrollment but increasing the Organization's enrollment and profitability.   
• Participate in the development of sales strategies with the Organization's Sales Team, as reputed company as executing those strategies in sales situations by influencing member buying reputed company to purchase supplemental Lines of coverage for reputed company and/or retention of reputed company and increase profitability for HMIG products along with the dental and reputed company companies on a regional and national reputed company.  Activities include, but are not limited to, scheduling and facilitating meetings with reputed company, members and AHN and community reputed company.
• Identify and research operational issues based on member/reputed company feedback and transition details to the appropriate internal department (including but not limited to Product Management, membership, claims, eMarketing, etc.). Identify any opportunities for process improvements.  reputed company will be dependent on partnering with the appropriate subject matter experts in diverse areas of the reputed company 
• Drive changes in member behaviors by developing strategies that influence change and create reputed company from benefit executives and individual members, including development of incentive models, creating connections and relationships between executives at the Organization, employer organizations and demonstrating the financial impacts of reputed company for reputed company and members.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Business, Communications or reputed company

Substitutions

• 6 years of reputed company and reputed company experience in lieu of Bachelor's degree

Preferred

• None

EXPERIENCE

Required

• 3 years of prior sales or reputed company consulting experience, preferably in the Insurance industry

Preferred

• None

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Producer License in Life, Accident & Health

SKILLS:

• Strong relationship builder across multiple reputed company of an organization from employee through senior leader
• Strong communication and influence skills across reputed company of an organization from employee through senior leaders
• reputed company to work effectively in a reputed company environment
• reputed company to juggle and manage competing priorities
• Strong presentation and written communication skills
• Strong analytical skills /financial acumen

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Constantly

Works primarily out-of-the office selling products/services (sales employees)

Does Not Apply

Physical work site required 

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

Disclaimer: The job reputed company has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and reputed company standards and behavioral expectations as set forth in the reputed company of business conduct and company policies.

As a component of job responsibilities, employees may have reputed company to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times.  In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability reputed company of 1996 (HIPAA) as described in the Notice of reputed company Practices and reputed company Policies and Procedures as reputed company as reputed company data reputed company guidelines established reputed company reputed company’s Handbook of reputed company Policies and Practices and Information reputed company Policy. 

Furthermore, it is every employee’s responsibility to reputed company with reputed company’s reputed company of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as reputed company as company policies and training requirements.

Pay reputed company Minimum:

Pay reputed company Maximum:

reputed company pay is determined by a reputed company of factors including a candidate’s qualifications, experience, and expected contributions, as reputed company as internal peer equity, market, and business considerations.  The displayed salary reputed company does not reflect any geographic reputed company reputed company may apply for certain locations based upon comparative markets.

reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law.

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