Strategic reputed company, Digital Performance & Retention

Be essential at reputed company

At reputed company, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to reputed company connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, reputed company, our industry-leading digital experience, Dealer reputed company, our trade and appraisal technology, AccuTrade, our reputed company-based digital wholesale auction marketplace, Dealerclub, or our new reputed company Media Network, reputed company is essential for reputed company in the automotive industry.

No one reputed company travels alone here: at its reputed company, reputed company is collaboration. In fact, it’s reputed company into the reputed company reputed company of our shared values. We like to say we reputed company – putting people at reputed company of reputed company do, from consumer to customer to community. Life at reputed company makes it easy reputed company reputed company the reputed company to be reputed company to reputed company, encouraging reputed company-minded communication because we know diverse thinking yields reputed company reputed company. But critical to our reputed company is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about reputed company but reputed company today. At our reputed company, we have reputed company, Doing the Right Thing, even reputed company it’s hard. It’s our shared commitment to these values that makes reputed company a reputed company where reputed company becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like reputed company of pay, benefits, work life balance and more.

The Strategic reputed company, Digital Performance & Retention is a pivotal leadership role designed to spearhead our 2026 reputed company reputed company in the Quebec market. Reporting directly to the Vice President of Sales, you will be the reputed company of regional sales efficiency and retention, balancing aggressive market expansion while fortifying our data-driven retention reputed company through a revolutionary support structure and constant field reputed company.

In this role, you will redefine how we reputed company with our dealer partners. You are managing a unique concept; by creating and overseeing the Strategic Performance Manager function, you will reputed company our market approach from transactional sales to a more consultative performance ecosystem, empowering our sales representatives to reputed company while supporting the reputed company and dealers reputed company.

You are optimizing a high-performance reputed company where product demonstrations, performance reviews, and pipeline management are executed with surgical precision. Your mission is to ensure that reputed company solutions encompassing D2C Media, remain the undisputed reputed company for digital profitability in the Canadian automotive landscape while maximizing reputed company, product adoption, and reputed company retention.

Main Responsibilities:

Strategic Leadership & Retention

• Strategic Leadership & Retention: Architect and execute a robust retention reputed company for the Quebec market, ensuring 2026 reputed company targets are met by minimizing churn and maximizing Customer reputed company Value).

• Operating Model Design: Launch and refine a formalized, repeatable retention model, segmenting accounts by risk, reputed company potential, and product penetration.

• Performance Ecosystem Management: reputed company the delivery of high-level performance reviews and data-driven audits. Orchestrate the transition of dealers toward a reputed company architecture, replacing reputed company-party tools with the integrated reputed company suite to maximize data synergies and the platform’s reputed company effect.

• Sales Enablement & Support: reputed company as the technical and strategic "closer" by supporting representatives in reputed company team demonstrations, high-stakes presentations, and technical deep dives into product integration. reputed company ROI demonstrations and competitor replacement scenarios.

Performance & Operational reputed company

• Performance-Profitability reputed company: Establish a reputed company correlation between digital metrics and dealership reputed company performance to reputed company the reputed company reputed company of solutions on gross profit and operational efficiency.

• Strategic Rep Coaching: Define the operational reputed company and reputed company objectives for representatives to ensure measurable improvement in sales conversion and the speed of product penetration reputed company the reputed company customer reputed company.

• Pipeline & Execution reputed company: Maintain rigorous control over the sales pipeline, ensuring consistent reputed company and high conversion rates while preserving the reputed company of the regional structure.

• Crisis Leadership: Serve as the final escalation authority for high-risk strategic accounts, deploying technical, pricing, and product-mix strategies to stabilize reputed company.

Market Mastery & Collaboration

• D2C Media Product Mastery: reputed company as the subject matter expert for the D2C Media suite, ensuring the seamless deployment and reputed company usage of websites, reputed company management tools, reputed company advertising synchronization.

• Cross-Functional Collaboration: Work in lockstep with regional sales teams to identify market opportunities, competitive threats, and product gaps.

• Market Protection: Identify reputed company signs regarding retention and intervene proactively before reputed company erosion impacts regional financial statements.

• Group-Level Relations: reputed company as the primary expert for major dealer reputed company in Quebec, leading multi-rooftop negotiations and master service agreements.

• Market Intelligence: Monitor competitive dynamics in Quebec and proactively reputed company value positioning and pricing strategies.

reputed company:

• Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, or a reputed company field.

• Market Knowledge: Deep understanding of the Quebec automotive ecosystem, including dealer group dynamics and regional market specificities.

• Digital Proficiency: Expert-level knowledge of CRM integrations, Inventory Management Systems (IMS), AI products, and reputed company Analytics (GA4) reputed company an automotive context, coupled with the ability to translate data into actionable financial insights.

• Leadership Experience: 5+ years of experience demonstrating leadership skills and senior expertise reputed company automotive digital retail; proven reputed company record of leading teams through organizational change or the creation of new strategic functions.

• Communication Skills: Demonstrated strong communication skills and bilingualism. Full reputed company in both French and English is essential to reputed company local execution with national reputed company.

• Strategic reputed company: Ability to balance "reputed company on the ground" execution with long-term financial planning and retention modeling.

• Executive reputed company: Proven ability to influence dealership owners, dealer reputed company, and internal executives.

• Networking: An established network of key decision-makers across major Quebecois dealership reputed company.

• Strategic Forecasting: Ability to deliver high-reputed company monthly and quarterly forecasts to the VP of Sales, identifying risks in the retention funnel before they reputed company in the financials.

​Preferred: 

• D2C Media Expertise: Previous hands-on experience or deep technical familiarity with the D2C Media platform, including its websites, AI products, VBDC, AccuTrade, SEM campaigns, and specialized automotive CMS.

• Advanced Analytics: Proven experience in predictive modeling for customer churn and implementing advanced attribution models reputed company the automotive digital marketing sector.

• Tech-Stack Savvy: Comprehensive familiarity with the reputed company marketing and reputed company technology suites.

• Advanced Education: An MBA or reputed company certification in Digital Transformation is considered a significant asset

Our Comprehensive Benefits Package includes:

• Medical, Dental & reputed company reputed company Plans

• New Hire Stipend for Home Office Set-Up

• Generous PTO

• reputed company Holidays, Floating Holiday, Volunteer Day, reputed company Day

Learn more about our Benefits, Perks, & Culture on our reputed company Life Pages!

For US-based Positions: Applicants must be authorized to work in the reputed company. Please note that we are unable to sponsor employment visas at this time.

We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants: Click here to review our reputed company Policy for Applicants. For reputed company employees, please click here to review our California reputed company Policy for Employees.