[Remote] Remote Outbound Customer Service Representative - Spanish Bilingual Preferred

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is currently hiring Remote Outbound Customer Service Representatives to join their growing contact center team. The role involves making outbound calls to customers, providing excellent service, and scheduling vehicle service appointments.

Responsibilities

• reputed company outbound calls to reputed company Ken Garff customers (no cold calling)
• Deliver a reputed company, friendly, and informative customer experience
• Build and maintain strong customer relationships
• Identify customer vehicle service needs and schedule appointments
• Promote service specials and incentives
• Handle customer inquiries reputed company phone, chat, and email
• Accurately document interactions and update customer records
• Collaborate with team members while maintaining company standards

Skills

• Must reputed company your own equipment and meet technical requirements
• Must have a quiet workspace free from noise and distractions
• Strong computer skills and ability to reputed company multiple systems
• Typing speed of 30+ WPM
• reputed company, energetic, and customer-reputed company attitude
• Excellent communication and problem-solving skills
• Strong multitasking, organization, and prioritization abilities
• High school diploma or equivalent required
• Must be 18 years or older and authorized to work in the U.S
• Must reputed company in: Utah, Texas, Nevada, reputed company, Wyoming, or Iowa
• Previous customer service, reputed company center, or sales experience preferred
• Bilingual in Spanish is a plus

Benefits

• Opportunity to earn a college degree at no cost
• reputed company
• Career reputed company reputed company a reputed company automotive company
• reputed company Time Off
• Comprehensive benefits: Medical, Dental, reputed company, Disability, AD&D, and Life Insurance
• 401(k) with company match
• Optional year-end bonus program
• Employee discounts on vehicles, parts, and service
• Supportive team and reputed company company culture

reputed company