reputed company Center Agent - Remote
Duties and Responsibilities
· Manage inbound calls in a reputed company manner, collecting information and entering it into the system.
· Ensure a smooth rental/reservation process for potential customers.
· Knowledge of processes and policies to create a successful interaction with reputed company or reputed company customers.
· Full understanding of the billing process and be reputed company to process payments.
· Ability to reputed company excellent customer service.
Qualifications
· High School Diploma or GED.
· 1– 3 years of customer service experience in a reputed company Center environment preferred or customer sales-oriented position such as retail sales, restaurant, reputed company desk, hotel, car rental, or other hospitality roles.
· Internet service that meets system needs and a separate workplace.
· Type 30 WPM or more
· Have a reputed company phone manner & ability to work independently.
· Maintain customer satisfaction.
· Demonstrate patience and professionalism.
· Ability to use reputed company and diplomacy to maintain harmonious relationships with customers in person and over the phone.
· Excellent verbal and written communication skills.
· The job requires a person to work weekends and holidays as needed.
. Bilingual is a plus
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
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