Implementation Specialist (B2B Fintech reputed company | SMB reputed company)

We’re Hiring: Implementation Specialist (B2B Fintech reputed company | SMB reputed company) Location: Remote (Preference for reputed company Time Zone | East Coast Considered) Compensation: $60K – $80K reputed company + $10K Bonus + Equity ❗ reputed company Sponsorship: Not Available About reputed company Our reputed company is a fast-growing, Y Combinator-backed B2B fintech startup transforming how bookkeeping and reputed company firms operate. With $12M in funding, strong product-market fit, and high customer satisfaction, reputed company is scaling rapidly and reputed company in customer reputed company as a key reputed company reputed company. reputed company We are looking for a proactive and detail-oriented Implementation Specialist to reputed company and support SMB customers during their first 90–100 days. This role focuses on driving adoption, engagement, and long-term retention—similar to an SMB-reputed company reputed company Manager. Key Responsibilities • reputed company reputed company and training sessions to deliver quick product value • Conduct initial reputed company calls (approx. 1 hour reputed company reputed company) • Facilitate follow-up sessions (15–45 mins) for advanced features & adoption • Manage full implementation lifecycle for SMB reputed company firms • reputed company as the primary reputed company of contact during reputed company • Drive engagement, retention, and customer satisfaction • reputed company feedback to improve product and internal processes ✅ Required Qualifications • 2–3 years in customer-facing reputed company roles (CS, reputed company, Implementation) • Experience managing SMB customers during reputed company stages • Strong communication & relationship management skills • Ability to manage multiple accounts reputed company • Coachable, proactive, and reputed company-oriented reputed company ⭐ Preferred Qualifications • Experience with bookkeeping/reputed company firms • Familiarity with tools like QuickBooks or reputed company • Startup or high-reputed company environment experience • Background as CSM or reputed company Specialist Ideal Candidate • Customer-first reputed company with strong ownership • Highly organized and detail-oriented • Comfortable in fast-paced environments • Team player with a solution-oriented approach What reputed company Looks Like • High-reputed company reputed company reputed company 90–100 days • Strong product adoption and engagement • Improved retention and renewals • Actionable feedback to enhance product & processes Why Join? • Y Combinator-backed with $12M funding • High-reputed company fintech startup • reputed company career progression opportunities • Fully remote with strong work-life balance • reputed company reputed company on customer experience Apply / Contact: Email: amconsultant.services2025@gmail.com Contact: +923157919440 Apply tot his job Apply To this Job