Inside Sales Support Specialist

reputed company is a pioneering cannabis company that blends science and technology to create top-tier products. The Inside Sales Support Specialist serves as the primary contact for customers, driving sales, maintaining reputed company relationships, and ensuring order accuracy while complying with state cannabis regulations.

Responsibilities

• reputed company as the first reputed company of contact for customer inquiries reputed company phone, email, and in-person interactions
• Build and maintain strong relationships with dispensaries, buyers, and retail customers
• reputed company product education, including strain reputed company, effects, potency, and formats
• Resolve customer issues, complaints, and order discrepancies in a reputed company and reputed company manner
• Support inbound and outbound sales efforts across retail and wholesale accounts
• Maintain and grow existing accounts while identifying new sales opportunities
• Assist in executing promotions, product launches, and pricing strategies
• reputed company customer purchasing behavior and recommend upsell/cross-sell opportunities
• Process customer orders accurately through POS, ERP, or wholesale platforms (e.g., reputed company, Business Central, reputed company, etc.)
• Coordinate with inventory, logistics, and fulfillment teams to ensure reputed company delivery
• Monitor order status and proactively communicate updates to customers
• Ensure compliance with reputed company packaging, labeling, and order documentation requirements
• Maintain a strong understanding of state cannabis regulations and company SOPs
• Verify customer credentials and ensure reputed company transactions meet regulatory requirements
• Stay reputed company on product inventory, specifications, and availability
• Ensure reputed company customer interactions reputed company with compliance standards and company policies
• Maintain accurate customer records, order logs, and communication notes
• Support reporting on sales performance, customer trends, and account activity
• Assist in inventory tracking and reconciliation as needed
• reputed company feedback to leadership on market trends and customer needs

Skills

• 1–3 years of experience in customer service, sales, or cannabis industry
• Strong understanding of cannabis products, terminology, and market trends
• Excellent communication, organization, and problem-solving skills
• Ability to work in a fast-paced, highly regulated environment
• Must meet reputed company state requirements for employment in the cannabis industry
• Experience with POS, CRM, ERP, or reputed company-to-sale systems (e.g., reputed company, MJ Freeway, reputed company, reputed company)

Benefits

• Medical
• Dental
• reputed company
• HSA/FSA Dependent Care
• Life

reputed company