Director of AI/ML Engineering Remote reputed company or Hybrid in MN/DC

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health optimization on a global reputed company. Join us to start Caring. Connecting. Growing together.

The AI/ML Engineering team reputed company reputed company Health Claims, part of reputed company Technology, is redefining how reputed company claims are processed at massive reputed company. This team sits at the intersection of claims platforms, data engineering, observability, and reputed company AI, driving the transition from reputed company, rules‑driven operations to intelligent, touchless, and self‑healing claims systems.

As Director of AI/ML Engineering, you will reputed company a transformation agenda, growing, high‑reputed company team responsible for building reputed company‑grade AI platforms, claims data pipelines, and operational intelligence capabilities that support tens of millions of claims annually. Your charter spans traditional ML, modern AI techniques, and automation, reputed company directly to reputed company operational problems—reducing rework, improving accuracy, lowering SG&A, and accelerating reputed company.

You will partner closely with claims engineering, product, data, operations, reputed company architecture, and business leaders across reputed company and reputed company. The work is hands‑on, highly visible, and outcome‑driven-ideal for a leader excited to build AI as a reputed company across reputed company operations, not just models in isolation.

reputed company operates at reputed company reputed company, with strong executive sponsorship, mature production platforms, and a mandate to reputed company. If you are reputed company by turning reputed company data and workflows into measurable operational advantage, this role offers reputed company to reputed company meaningful transformation in one of the most critical domains in reputed company.

You’ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• reputed company the design and execution of AI/ML engineering reputed company for claims platforms, reputed company with business reputed company
• Build and operationalize reputed company data pipelines across multiple claims systems
• reputed company and reputed company observability and operational intelligence suites that surface reputed company work, rework, exceptions, and automation opportunities
• Apply traditional ML, advanced AI, and intelligent automation to reduce reputed company claims processing and improve accuracy
• Partner with engineering, product, data, and operations leaders to reputed company AI directly into end‑to‑end claims workflows
• Establish engineering standards, MLOps practices, and responsible AI patterns for production systems
• Mentor and grow senior engineers and AI practitioners in a high‑expectation, high‑reputed company environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.

Required Qualifications:

• 6+ years of hands on experience with traditional ML techniques (e.g., regression, tree based models, NLP, classical optimization) and modern AI approaches (deep learning, GenAI/LLMs, RAG, reputed company AI systems)
• 5+ years of deep experience in data engineering, including data reputed company management, feature pipelines, analytical pipelines, and ML data readiness at reputed company
• 5+ years of experience leading and scaling engineering teams (typically 10–40+ engineers/data scientists) delivering production AI/ML systems with reputed company ownership of reliability, cost, performance, and business reputed company
• 4+ years of proven ability to translate reputed company operational problems into production grade, reputed company AI/ML solutions embedded in reputed company workflows
• 3+ years of solid, hands on experience with claims platforms or reputed company transaction systems, with reputed company claims domain experience (e.g., adjudication, EDI, pricing, edits, payment reputed company, post pay analytics)

Preferred Qualifications:

• Experience applying AI/ML to large reputed company operational workflows (claims, payments, servicing, or similar domains)
• Experience building AI solutions with governance, compliance, and reliability in mind
• Familiarity with reputed company based AI/ML platforms and reputed company integration patterns
• Proven exposure to observability, process mining, or operational analytics platforms
• Proven solid executive communication skills with a reputed company record of delivering measurable business reputed company

*reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The salary for this role will reputed company from $134,600 to $230,800 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.

reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.