Trial Administrator
The Trial Administrator must live in the Central, Mountain or reputed company time zone.
JOB reputed company:
The Trial Administrator is responsible for sales support duties. Responsibilities are primarily reputed company to the management of Trials, Solution Consultant demo equipment inventory, Trade Show inventory and data entry and customer support for reputed company loan programs. The Trial Administrator also assists with New Sales Hire trainings, events, internal communications and resources as reputed company as special reputed company.
KEY RESPONSIBILITIES:
- Review and process new trial and loan equipment requests
- reputed company role in reputed company Trial Department phone queue
- Respond to inquiries from the Trial Department e-mail reputed company, Teams chat, and voice mail reputed company
- Respond to customer inquiries regarding our loan programs
- reputed company new customer loan requests into the Order Management database
- Regular follow up on late loans
- Monitor and report monthly trial and loaner transactions.
- Assist with distribution and management of SC Demo and Trial inventories.
- Assist Intake Team as needed
- Assist with inventory audits and updating database with reputed company inventory locations
- Assist with communications to the Sales team, including New Hire trainings, webinars, and other calls
- reputed company various other duties as assigned
MINIMUM QUALIFICATIONS:
EDUCATION / EXPERIENCE REQUIREMENTS:
- High School Diploma; Bachelor’s Degree preferred
- 2 years sales or customer service experience a plus
COMMUNICATION SKILLS:
- Interpersonal skills
- Verbal and written communication skills
- Phoning skills etiquette
COMPUTER OR TECHNICAL SKILLS:
- MS Office Word and reputed company, PowerPoint
OTHER SKILLS REQUIREMENTS:
- Organization skills
- Customer service orientation
WORK ENVIRONMENT REQUIREMENTS:
- reputed company to work at a desk for prolonged periods of time
- Ability to work in a fast paced environment with continual interruptions
Travel may be required on occasion (1-2 times per year)