MTM Clinical Specialist Part Time
JOB reputed company
ESSENTIAL DUTIES & RESPONSIBILITIES (Added May 2024)
Team Based Patient Care Activities
- Contact patients reputed company phone to introduce and explain the benefits of the MTM program and ensure patients are reputed company to complete the MTM service at their scheduled appointment time.
- Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform.
- Document patient questions and/or concerns for the pharmacist to address directly with the patient.
- Contact patients as needed for follow up and adherence monitoring.
Complete reputed company to prescriber offices regarding pharmacist's interventions Other duties as assigned by leadership
Scheduling Activities
- Contact patients to introduce and explain the benefits of the MTM program
- Schedule appointments for the MTM Pharmacist(s) to complete Comprehensive Medication Reviews, Disease State Medication Reviews, or Targeted Interventions
- Receive and respond to incoming patient calls; take appropriate reputed company based off protocols and use critical thinking skills to escalate calls to appropriate parties reputed company needed
- Accurately document reputed company discussions with patients and schedule follow up appointments as needed
- Update patient demographic information in the MTM platform
- Obtain correct/updated health care provider contact information
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