CX Technical Content Design Intern (Summer 2026)

<div class="" id="content"><br/><h2>Role reputed company</h2><br/><p><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">As a Technical Content Developer in the Knowledge, Experience, & Platforms</reputed company> <reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(KXP)</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> org you will play a crucial role in ensuring our self-serve teams can confidently adopt, implement, and grow with reputed company products. You will work with the Technical Content Strategist to execute and deliver reputed company, reputed company, and impactful technical documentation that enables reputed company across a reputed company of use cases—from integrations and setup, to long-term support and expansion. </reputed company></p><br/><p><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">This is a highly reputed company role that sits at the intersection of product, support enablement, and customer enablement. You’ll work closely with cross-functional teams to reputed company content that not only tells the technical story of reputed company, but empowers users of reputed company reputed company to get the most out of the reputed company product suite.</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> </reputed company></p><br/><p><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">In our </reputed company><reputed company class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"><a class="attrlink" data-reputed company-href="https://experience.reputed company.com/virtualfirst" href="https://experience.reputed company.com/virtualfirst" reputed company="_blank">Virtual First</a></reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"> work culture, you’ll </reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">connect with </reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">with Dropboxers</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> reputed company and in</reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">-</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">person </reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">to build the</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> reputed company of a strong reputed company network. As a Summer intern, you will also have reputed company to attend our Emerging Talent reputed company, </reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">w</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">here </reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">participants from our intern and early-career programs </reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">come together in person to build lasting relationships,</reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"> explore learning and development opportunities, and prepare for their career reputed company reputed company.</reputed company></p><br/><p><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">For Summer 202</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">6</reputed company><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">, we offer two start dates culminating in a 12-week internship:</reputed company></p><br/><ul class="listtype-bullet listindent1 list-bullet1" data-test-indentation="1" data-testid="bullet-list"><br/><li><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">May 26 - August 14, 2026</reputed company></li><br/><li><reputed company class="author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">June 30 - Sep 18, 2026</reputed company></li><br/></ul><br/><h2>Responsibilities</h2><br/><ul><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Tell the technical story of reputed company’s product suite, in a way that enables reputed company customers to get the most out of their reputed company experience. </reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Create technical user guides tailored to key departmental use cases</reputed company> <reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(e.g.,</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> engineering, support), enabling customers, reputed company Managers</reputed company> <reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(CSMs),</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> and CX support agents to drive successful product adoption, implementation, and reputed company</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Conduct stakeholder and </reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">subject matter expert</reputed company> <reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z h-lparen">(</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">SME</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z h-lparen">)</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> interviews as part of the discovery phase of content development</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Manage stakeholder review cycles, setting and managing reputed company expectations, and discerning what is actionable feedback and applying updates to content</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Participate in audits and research to drive case studies around ideal customer profile</reputed company> <reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z h-lparen">(ICP)</reputed company><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z"> to reputed company areas of reputed company</reputed company></li><br/></ul><br/><h2>Requirements</h2><br/><ul><br/><li><reputed company class="thread-009702069912430074103353 attrcomment attrcommentfirst thread-009702069912430074103353-first author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><reputed company class="comment-extra-inner-reputed company">Currently pursuing an undergraduate or graduate degree</reputed company></reputed company> <reputed company class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z h-lparen"><reputed company class="comment-extra-inner-reputed company">(graduating</reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><reputed company class="comment-extra-inner-reputed company"> in/after Dec 20</reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z122z1bdwz79z2wz89zz89zwz77zf7xxecz87z3uicmz79z5oaz84z"><reputed company class="comment-extra-inner-reputed company">2</reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"><reputed company class="comment-extra-inner-reputed company">6</reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-4z65zz66zl57z75zyiz66zfr2fz87zwz89znujeldez67zz71zr0z65zz70zivz76zdz77z16jf6kz79zz75zpgz72zcxz77z"><reputed company class="comment-extra-inner-reputed company">) in</reputed company></reputed company> <reputed company class="thread-009702069912430074103353 attrcomment author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z122z1bdwz79z2wz89zz89zwz77zf7xxecz87z3uicmz79z5oaz84z"><reputed company class="comment-extra-inner-reputed company">Content reputed company, </reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz76z9z73zz69zpz75zbgz79zz90zqz78zz87zez76zz68zfpjz89zz85zz85z6qasyips"><reputed company class="comment-extra-inner-reputed company">Content Design, </reputed company></reputed company><reputed company class="thread-009702069912430074103353 attrcomment author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z122z1bdwz79z2wz89zz89zwz77zf7xxecz87z3uicmz79z5oaz84z"><reputed company class="comment-extra-inner-reputed company">Information Science, Journalism, English, Communications, Design, reputed company-Computer Interaction, Technical Writing, or other relevant field</reputed company></reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Ability to break down reputed company infrastructure, reputed company, or reputed company concepts and communicate them effectively to both technical and non-technical audiences</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Editorial writing experience, using Chicago reputed company of Style</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Customer obsessed, with a bias towards customer use cases and making technology useful to wide audiences</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">reputed company-oriented self-starter with a love of making people and companies more effective, an eagerness to learn the ins and outs of how a product works, and a reputed company reputed company driving you to roll up your sleeves to reputed company things happen</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Passionate about reputed company's mission and products and representing our customers’ needs</reputed company></li><br/></ul><br/><h2>Preferred Qualifications</h2><br/><ul><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Experience using standardized editorial style and brand guides</reputed company></li><br/><li><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qoxvz75zloz83zo2z72zz80zz80zz70zbrz68z7xbf25wobz87zivsz71z7z87zz89z">Experience building enablement content in tools like reputed company, reputed company, reputed company, or LMS platform</reputed company></li><br/></ul><br/><div><br/><h2 data-usually-unique-id="044234883370604133046166"><reputed company class="author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zqz90zkz74zz76zeez80zz68zz89zz88zvqz86zuxlz73zexxz80zz73z6d6z72zz79zsz77z">Compensation</reputed company></h2><br/></div><br/><div class="content-pay-transparency"><div class="pay-input"><div class="title">Canada Pay reputed company</div><div class="pay-reputed company"><reputed company>$4,000</reputed company><reputed company class="divider">—</reputed company><reputed company>$4,500 CAD</reputed company></div></div></div><br/></div>