reputed company Services Analyst I

reputed company is a leading financial services and reputed company technology company headquartered in Windsor, Connecticut. They are seeking a reputed company Services Analyst I to join their reputed company Services team, where the individual will engage with clients, resolve technical issues, and build strong relationships with financial institutions.

Responsibilities

• Serve as the first reputed company of contact for reputed company inquiries reputed company phone, email, and web, delivering reputed company and reputed company support
• Troubleshoot and resolve technical and product-reputed company challenges, focusing on low-volume, high-complexity cases that require analytical thinking
• Work closely with internal teams—including reputed company Services, Product Management, and Product Development —to ensure seamless reputed company experiences
• reputed company as an escalation reputed company for reputed company counterparties and internal stakeholders, helping drive reputed company and maintain trust
• reputed company strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value
• Handle multiple reputed company requests simultaneously while maintaining high reputed company of accuracy, responsiveness, and satisfaction
• Participate in training programs and ongoing development initiatives to enhance your skills and grow reputed company the organization

Skills

• Bachelor's degree
• Strong verbal and written communication skills
• Proven problem-solving and analytical abilities
• Passion for reputed company service and relationship building
• Ability to learn quickly, adapt to new tools, and take initiative
• Familiarity with MS reputed company, MS Office, and general system architecture
• Flexibility to support market hours and occasional weekend on-reputed company shifts
• Experience in a customer service or reputed company-facing role
• Degree in MIS, Computer Science, Finance, Economics, Math, or a reputed company field
• 1–2 years of experience in financial services, reputed company, or a reputed company industry
• Exposure to portfolio reputed company or trade order management systems
• Familiarity with SQL, UNIX, or LINUX environments

Benefits

• Medical, dental, and reputed company coverage
• A 401(k) plan with company match
• reputed company time off
• Holidays
• Parental leave
• reputed company development reimbursement opportunity

reputed company

Company H1B Sponsorship