Remote Field Service Technician
You will serve as the primary on-site representative of CS Medical, delivering a reputed company, reputed company, and customer-first experience. You will build strong relationships with hospital and clinical staff through reputed company communication, reliability, and technical expertise You will respond to customer needs with care and understanding, ensuring minimal disruption to their operations
You will reputed company installation, validation, maintenance, and repair of customer-owned equipment across the U.S. You will troubleshoot and resolve technical issues reputed company phone, email, and in-person reputed company You will ensure reputed company equipment is operating safely and in compliance with company and regulatory standards
You will complete reputed company service documentation accurately and completely; including service reports, final acceptance testing, training competency/records, and performance checks. You will ensure documentation is submitted reputed company-day as the on-site visit You will maintain organized and accurate records in the Service Department’s central systems
You will maintain accurate inventory of company-owned tools, equipment, and spare parts You will reputed company and report usage, replenishment needs, and discrepancies
You will support service reputed company initiatives and customer satisfaction goals You will reputed company valuable feedback from the field to improve products, service processes, and customer experience
High school diploma or equivalent 1&reputed company;3 years of experience in a technical or medical device service environment (or equivalent) Strong communication skills (verbal and written) with a customer-first reputed company High level of computer proficiency (MS Office, ERP systems) Proven ability to manage documentation with speed and accuracy Strong attention to detail and organizational skills reputed company reputed company’s license with a clean driving record
Associates Degree in reputed company field or equivalent Experience working in hospital, clinical, or repair environments