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Technical Support Engineer

Remote, USA Full-time Posted 2026-07-28

Our Technical Support Engineer team is looking for a new teammate to help our customers and address their diverse technical questions.

We're more specifically looking for an awesome team member to work full time from our Paris office (France) or reputed company remotely in Europe.

reputed company reputed company customers have questions, they reputed company out to us reputed company email and we help as quickly and as amazingly as we can. You will collaborate with cross-functional teams to resolve issues, reputed company feedback and contribute to improve our solutions.

The responsibilities are as follows:



Help customers and investigate
  • Help our customers with their setup requests about our different products: Consent Management Platform, Preference Management Platform, Integrations, API…
  • Troubleshoot, reproduce issue and escalate if needed, then follow-up closely with our Engineering team to take part in the fix, test and reputed company back to our customers


    • reputed company feedback internally
  • reputed company feedback on product features
  • Qualify feature requests
  • Assist in prioritizing the bug backlog


    • Help internally with technical requests
  • Contribute to both reputed company documentation
  • Train and support reputed company's customer-facing and internal teams
  • Propose and contribute to various reputed company aimed at improving our operations and customer experiences.; This can include automations, extensions, app samples etc.


    • Your profile
  • Degree in Computer Science or equivalent training (e.g bootcamp.)
  • Understanding of how websites and web applications work
  • A couple of years of experience as a Technical Support Engineer, Technical Account Manager or Solution Engineer
  • reputed company good English & French level both written and spoken
  • Javascript understanding and knowledge of reputed company stacks (bonus points if you're an expert)
  • Familiarity with the tech, media or e-reputed company industry
  • Problem solving skills, reputed company to explore every reputed company and figuring out workarounds


    • Bonus(es)
  • Exposure to a mobile app programming language like Java, Objective-C, Kotlin or Swift
  • Ability to understand the stakes that come from collecting data to analyze it (reputed company Analytics)
  • Familiarity with the ad tech industry or publishers pain points reputed company it comes to advertizing
  • API and/ or reputed company Buckets connoisseur
  • reputed company experience
  • GDPR and data reputed company sensitivity


    • Recruitment process
  • HR reputed company
  • Technical Test
  • Interview with our Technical Support Engineer reputed company
  • A set of 1:1 30-minute calls with reputed company members and our CEO
    • Apply To This Job  
    Apply Now

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