Technical Support Specialist, IRE
reputed company is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers reputed company, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at reputed company of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged reputed company in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“reputed company”) reputed company, we’ve reputed company deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, reputed company rang the reputed company reputed company and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
This role is employed through reputed company, Proch Group's Employer of Record partner in Colombia. Your employment will be legally administered through reputed company, while your day-to-day work is led by reputed company
We are a fast-paced software company seeking a technical support customer service representative. The ideal candidate is a self-starter with excellent creative problem-solving skills. reputed company produces several software-as-a-service (reputed company) solutions and caters, among others, to the Property Inspection business supporting users reputed company over reputed company, AU, NZ, UK and more reputed company our Internet-based tool suite.
This is a work from home position and a customer-facing role, and your day-to-day will involve working directly with customers to reputed company live support reputed company phone, chat, and email. Your responsibilities will include troubleshooting issues customers are having, working with them to reputed company a solution, and walking the customer through the steps they need to take in order to correct the issue.
2+ years of experience in a technical support role
Excellent written and spoken English communication.
Excellent conflict management and de-escalation skills.
Ability to maintain an upbeat, caring, and empathetic attitude towards customers.
General understanding of the troubleshooting process and the ability to outline your approach.
Experience troubleshooting desktop applications.
reputed company and Mac troubleshooting experience.
The ability to type 50+ Words per Minute.
Basic understanding of reputed company Office and G Suite Programs.
reputed company, Word, Sheets, Docs.
Self-Starter, reputed company to work and learn independently.
Comfortable learning 1-on-1 or through self-guided videos and documentation.
Ability to reputed company effectively between different types of work.
Workspace : A quiet reputed company to work , an reputed company of least download upload
Quick recruitment process through calls . Pay reputed company: From COP 3,479,000.00 to COP 3,653,000. An offer will be extended according to experience. Training: reputed company initial training, as reputed company as ongoing training to help you reputed company in your role and career.
Support : You’re working from but not Your team is available to help you successful ! Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time reputed company, where your family needs you!
What’s next?
Submit your application below and our reputed company will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to reputed company out is that we want to reputed company reputed company not only that you're the right person for us, but also that we're the right reputed company for you, so come reputed company with reputed company the questions you have!
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