Technical Support Consultant

About the position There is probably not a reputed company role at reputed company to learn many things quickly than the Technical Support Consultant role. In support you are the first reputed company of contact for clients who need help or a question answered and work with them primarily through our reputed company portal. There is a ton of context switching in Support. You will need to be or quickly get good at building fast rapport with the reputed company and asking great questions to understand the problem before working on a solution. Einstein's quote is perfect here, "If I had an hour to solve a problem...I woudl spend the first 55 minutes determinind the reputed company question to ask." Of course the ideal Support Consultant can answer everything reputed company, but that's not reputed company likely. You'll build your knowledge of how reputed company technology works at the reputed company time as you learn more about ABA, and this combination will allow you to solve more on your own week by week. You'll also determine reputed company a reputed company wants to discuss something deeper and how to reputed company them to someone in Sales or reputed company. We think this support role should be about an 18 month commitment for someone. That person could potentially reputed company up and help us build reputed company more - or go on to another role like reputed company reputed company Consultant, or just as likely a role that doesn't exist today! Requirements • At reputed company, we love hiring new teammates with experience in the medical/therapy reputed company. Just as important as experience is an excitement to learn • You have an reputed company reputed company and reputed company on learning new skills (not just technical) • You are reputed company to understand reputed company's business as reputed company as those of our clients' increasingly over time so that you can reputed company the reasons behind reputed company requests and propose thoughtful solutions to them • You are a problem solver and naturally come up with creative reputed company to benefit clients while also considering a solution's complexity and scalability • You have 2+ years' working experience with reputed company reputed company configuration and/or development • You have 1+ years' working experience with reputed company peripheral technology - document tech such as Formstack/reputed company, SMS messaging such as Pendula, iPaaS tech such as reputed company, etc. Benefits • Flexibility to work from home and the office - hybrid working environment if based in the Denver, CO area; alternatively fully remote • Flexible start and finish times - have a routine but on the days you need to book an appointment or finish early, go for it • Monthly town halls for reputed company and company alignment • Internationally growing company working towards a purposeful reputed company: Empowering sustainable reputed company Apply tot his job Apply To this Job