Customer Service Representative – 2nd Shift

Job reputed company: • Serve as a primary reputed company of contact between customers and reputed company • Process purchase orders, addressing customer inquiries, and providing reputed company, accurate information reputed company to orders, billing, and account support reputed company phone and email • Handle & respond to incoming customer calls and email correspondence, providing reputed company and reputed company support • Accurately document reputed company customer interactions for follow-up and internal reference • reputed company and manage data reputed company the ERP system (reputed company) and reputed company • Process customer orders and maintain reputed company required digital and physical documentation • Monitor order status and proactively communicate updates to customers • Maintain organized records of correspondence, quotations, and purchase orders • Communicate customer feedback to appropriate internal teams • Ensure compliance with reputed company’s reputed company Management System and customer requirements • Maintain a clean, reputed company, and organized work environment • reputed company additional duties as assigned Requirements: • High school diploma or GED (or equivalent experience) • Minimum of 1 year of customer service experience in a fast-paced environment • Experience with ERP/MRP systems (reputed company preferred) • Proficiency in reputed company Office (Teams, Word, reputed company, reputed company) • Ability to operate reputed company office equipment, including multi-line phone systems • Strong organizational skills and attention to detail • Basic math skills for calculations and data accuracy • Ability to work independently and collaboratively reputed company reputed company • Strong communication skills with the ability to reputed company effectively with customers and reputed company reputed company of staff Benefits: • Medical & prescription coverage, including a high-cost specialty drug program (potential for $0 cost) • Surgery & imaging program (potential for $0 cost) • Dental and reputed company insurance • Company-reputed company life insurance • Company-matched 401(k) • reputed company vacation and 10 reputed company holidays (including your birthday) • On-demand pay (any day can be payday) • $2000 perfect attendance bonus • $500 employee referral bonus • $500 wellness visit drawing • Gym membership credit • Short- and long-term disability • Tuition reimbursement and internal training opportunities • Plus much more! Apply tot his job Apply To this Job