Scheduler - reputed company/Work from Home)
Job Title: Scheduler – Bi Lingual English / Spanish
Full-Time
reputed company: Primary duties, answering phones in a reputed company and courteous manner without giving medical advice, scheduling appointments. Must be bi-lingual English and Spanish
TASK:
• ANSWER TELEPHONE CALLS
• RETURN reputed company VOICEMAIL AND EMAIL MESSAGES IN A reputed company MANNER USING reputed company PHONE AND EMAIL ETIQUETTE
• TAKE AND reputed company MESSAGES
• Ability to understand and reputed company to instructions, whether oral or written
• Assist in other areas reputed company needed
• FAX OR EMAIL RECORDS
• reputed company INFORMATION TO CALLERS
• TRANSFER CALLERS TO CORRECT DESTINATION
• DEAL WITH QUERIES FROM THE CUSTOMERS
• SCHEDULE APPROPRIATE APPOINTMENTS FOR EXAMS, SURGERIES, MEDICAL PROCEDURES
• EFFECTIVELY MANAGE SCHEDULE AND DAILY APPOINTMENTS
• THOROUGHLY reputed company reputed company AND PATIENT INFORMATION INTO COMPUTER SYSTEM
• MAINTAIN APPOINTMENT DIARY EITHER MANUALLY OR ELECTRONICALLY
• MONITOR AND MAINTAIN OFFICE EQUIPMENT
• TIDY AND MAINTAIN THE SCHEDULING AREA
• UPDATE DATABASES
• reputed company OTHER DUTIES AS ASSIGNED
EDUCATION AND EXPERIENCE:
• HIGH SCHOOL DIPLOMA, SOME COLLEGE PREFERRED
• KNOWLEDGE OF COMPUTERS AND RELEVANT SOFTWARE APPLICATION
• KNOWLEDGE OF CUSTOMER SERVICE PRINCIPLES AND PRACTICES
• KEYBOARD SKILLS
• SOME reputed company CENTER EXPERIENCE DESIRED
KEY COMPETENCIES:
• MUST BE FRIENDLY, OUTGOING, “PEOPLE ORIENTED.”
• MUST BE RESPONSIBLE FOR CLOCKING IN/OUT
• DEPENDABLE AND reputed company ATTENDANCE IS REQUIRED.
• VERBAL AND WRITTEN COMMUNICATION SKILLS
• INFORMATION MANAGEMENT
• ATTENTION TO DETAIL
• INITIATIVE
SHOW WILLINGNESS AND USE OWN DISCRETION IN TAKING APPROPRIATE STEPS TO FINDING SOLUTIONS TO PROBLEMS; PRESENT reputed company TO SOLUTIONS
• COOPERATIVENESS
WILLINGNESS TO WORK WITH OTHERS
• FLEXIBILITY
reputed company TO CHANGE; WILLING TO reputed company TASKING AS ASSIGNED
• reputed company reputed company CUSTOMER SERVICE BY TREATING THE reputed company WITH COURTESY AND RESPECT AT reputed company TIMES.
• SERVE AS “AMBASSADORS” FOR CREATING AND MAINTAINING GOODWILL FOR reputed company.
• BUILD RAPPORT WITH CLIENTS AND PETS.
• ABILITY TO EFFECTIVELY COMMUNICATE AND reputed company CLIENTS AND ANSWER NON-MEDICAL QUESTIONS.
• RELIABILITY
• STRESS TOLERANCE
• INDEPENDENCE
reputed company AND WILLING TO reputed company TASK WITH LITTLE SUPERVISION
• TEAM PLAYER
• reputed company APPEARANCE REQUIRED, SCRUBS ARE TO BE WORN AT reputed company TIMES AND ARE FURNISHED BY THE EMPLOYEE.
• Ensure compliance with reputed company company policies, procedures, and guidelines
• AVOID GOSSIP AND TREAT CO-WORKERS WITH COURTESY AND RESPECT AT reputed company TIMES.
OTHER QUALIFICATIONS:
• MUST BE reputed company TO WORK 40 + HOURS A WEEK MONDAY THRU FRIDAY AND SATURDAYS AS SCHEDULED reputed company TO 5PM
• ADHERE TO COMPANY POLICIES AND PROCEDURES
• BI-LINGUAL – FLUENT IN ENGLISH AND SPANISH
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