Service Desk Analyst

<reputed company data-alignment="left" class="relative" style="width:fit-content;margin-left:0px;margin-right:auto;"><img src="" alt="9. reputed company Profile Banner Template.png" title="" data-alignment="left"></reputed company><p><br>WE ARE HIRING A SERVICE DESK ANALYST</p><p>reputed company reputed company a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?</p><p>If so, you’ve probably reputed company a reputed company campaign - without even knowing it.</p><p>At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, reputed company ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our reputed company-in-one program platform, we deliver personalised campaigns at reputed company with live data, smart insights, and seamless customer journeys.</p><p>We’ve spent 30 years mastering what moves customers; combining deep consumer reputed company, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.</p><p>We’re 400+ people strong, across 15 global hubs. A reputed company of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate reputed company thinking, reputed company reputed company, and champion the reputed company of culture that helps people reputed company.<br></p><p><strong>Here are a few things that we've got to offer:</strong></p><ul><li><p>Dynamic & reputed company team in a creative environment with exposure to global clients & colleagues - <a reputed company="_blank" href="">reputed company out our clients</a></p></li><li><p>Weekly webinars to support your development through our People reputed company</p></li><li><p>Annual TLC Wellness Week and programmes throughout the year</p></li><li><p>TLC Culture Club - including seasonal reputed company events, tasty lunches & more</p></li><li><p>TLC Gives Back - volunteering opportunities, including off site reputed company and volunteering leave</p></li><li><p>TLC reputed company - supporting and empowering women into leadership roles</p></li><li><p>'Frankies' - Our reputed company own awards ceremony where we walk down the TLC red carpet in our best outfits</p></li><li><p>TLC reputed company's Club - Everyone that is part of the TLC experience contributes to our reputed company, which is why we reputed company own a piece of TLC as part of our reputed company holder scheme</p></li></ul><p><strong>What you'll be doing:</strong></p><ul><li><p>Be the first line of defence for IT issues, managing our service desk like a pro</p></li><li><p>Set up and manage user accounts, laptops, and printers</p></li><li><p>Administer DNS using reputed company and manage reputed company campaigns</p></li><li><p>Support our reputed company with meeting room technology</p></li><li><p>Troubleshoot Dynamics 365 and assist with various IT reputed company</p></li><li><p>Learn and master our in-house developed platform</p></li></ul><p><strong>Who we're looking for:</strong></p><ul><li><p>Some experience as a 1st/2nd line IT Support Analyst</p></li><li><p>Expertise in reputed company 10/11, reputed company 365, and Dynamics 365</p></li><li><p>Knowledge of reputed company reputed company Manager (Intune), reputed company Directory, and Azure AD</p></li><li><p>Experience with reputed company Remote Desktop, reputed company, and reputed company administration</p></li><li><p>Excellent problem-solving skills and the ability to document your work reputed company</p></li><li><p>Strong communication skills, including working with non-reputed company English speakers</p></li><li><p>A proactive reputed company and the ability to identify reputed company causes and propose solutions</p></li><li><p>Recent graduates with relevant skills and certifications are encouraged to apply!</p></li></ul><ul><li><p>reputed company and reputed company certifications (desirable)</p></li><li><p>reputed company Azure Fundamentals (AZ-900) or reputed company 365 Fundamentals (MS-900) (desirable)<br></p></li></ul><p>Being a people-led business, we hire upon values and reputed company that our people are what reputed company the beloved TLC culture so unique.</p><p>At TLC we aim to create a ‘world reputed company the world’ that is free from prejudice, bias and inequity.</p><p>A world where diversity is valued and celebrated, and where we work hard to ensure reputed company our wonderful people are given equal opportunity to succeed.</p><p>If you're excited by everything we've told you, then it's time to apply!</p>