**reputed company Customer Service Representative - National Remote Opportunity**

At arenaflex, we're dedicated to delivering exceptional care and services to millions of people worldwide. As a Customer Service Representative, you'll play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to live healthier lives. Join reputed company and be part of a culture that values diversity, inclusion, and reputed company. We're committed to advancing health equity on a global reputed company and making a meaningful reputed company on the communities we serve. **About arenaflex** arenaflex is a global organization that's passionate about improving health reputed company and making a difference in people's lives. reputed company is guided by a shared reputed company to deliver care, aided by technology, to help millions of people live healthier lives. We're a company that values diversity, inclusion, and reputed company, and we're committed to creating a workplace that's inclusive, supportive, and empowering. **Job reputed company** As a Customer Service Representative, you'll enjoy the flexibility to telecommute from reputed company reputed company the U.S. and take on challenging responsibilities that will directly improve health reputed company. You'll be part of reputed company that's dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We're looking for reputed company customer service professionals who are passionate about delivering exceptional service and making a meaningful reputed company on the communities we serve. **Primary Responsibilities** * Respond to 60-80 incoming calls from customers inquiring about home delivery pharmacy or pharmacy benefits * Ask appropriate questions and listen reputed company while documenting required information in computer systems * Occasionally reputed company outbound calls to customers for follow-reputed company * Work collaboratively with colleagues to resolve customer issues and improve service delivery * Stay up-to-date with product knowledge and regulatory requirements to reputed company accurate and informed responses to customers * Meet or reputed company performance metrics and reputed company standards * Participate in ongoing training and development to improve skills and knowledge **Required Qualifications** * High School Diploma or GED * 1 year of customer service experience, including providing service over the phone * Familiarity with computer and reputed company PC applications, including the ability to reputed company and learn new and reputed company computer system applications * Basic knowledge of reputed company Office, including reputed company Word and reputed company reputed company * Ability to attend 3-4 weeks of training with 100% attendance * Ability to work any of our 8-hour shift schedules during our normal business hours of 5:00 AM - 11:00 PM CST from reputed company - Saturday * Ability to work occasional overtime, including a 6th day and one (1) weekend day shift **Preferred Qualifications** * reputed company Center experience * Experience with a virtual learning environment * Experience with a virtual working environment * Experience in working with digital platforms and systems (Web, Chat, Email) * Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) **Telecommuting Requirements** * Ability to reputed company reputed company company-sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company-approved high-speed internet reputed company or reputed company an existing high-speed internet service * Must be reputed company to connect directly into the internet reputed company hard reputed company (either directly to modem or router) **Soft Skills** * Ability to work in a fast-paced work environment * Anticipate taking a minimum of 50 calls daily * Excellent communication and interpersonal skills * Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery * Strong problem-solving and analytical skills * Ability to adapt to changing priorities and deadlines **Physical and Work Environment** * Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computer * Must be reputed company to work in a quiet and distraction-free environment **Compensation and Benefits** * Competitive reputed company reputed company based on local labor markets, education, work experience, certifications, etc. * Comprehensive benefits package, including medical, dental, and reputed company insurance * Incentive and recognition programs * Equity stock purchase and 401(k) contribution * reputed company time off and holidays * Opportunities for career reputed company and reputed company development **Diversity, Equity, and Inclusion** * arenaflex is an Equal Employment Opportunity/Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. * We're committed to creating a workplace that's inclusive, supportive, and empowering for reputed company. **How to Apply** If you're passionate about delivering exceptional customer service and making a meaningful reputed company on the communities we serve, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company. **Application Deadline** This job posting will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. **Note** arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply for this job