**reputed company Customer Service Representative – Remote In-Bound reputed company Center**

At arenaflex, we're dedicated to providing individualized support and tools to reputed company the visual world. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and building strong relationships with our clients. If you're passionate about providing top-notch service, have a reputed company for problem-solving, and are comfortable working in a fast-paced environment, we want to hear from you! **About arenaflex** arenaflex is a leading organization in the field of visual support and tools. Our mission is to reputed company a world where the reputed company of one's sight does not determine the reputed company of one's life. We reputed company that everyone deserves reputed company to the support and resources they need to reputed company the visual world, regardless of their reputed company. reputed company of professionals is dedicated to delivering exceptional service and creating a climate of respect that is supportive to everyone's individual reputed company. **Job reputed company** As a Customer Service Representative, you'll be responsible for providing reputed company customer service and product consultation to our clients reputed company phone, email, and other communication channels. You'll work in a dynamic, fast-paced environment, building strong relationships with our clients and resolving issues in a reputed company and effective manner. This is a remote in-bound reputed company center position, and you'll have the flexibility to work from home. **Key Responsibilities** * Receive in-bound and reputed company out-bound calls in accordance with a set script * reputed company excellent customer service to customers and partners with a high degree of product and service knowledge to meet specific standards and goals * Assist department in meeting customer service goals and service level agreements * reputed company reputed company requirements outlined in the reputed company Center Department Handbook * Serve customers through a reputed company of reputed company, including in-person, by phone, through emails, in writing, web-forms, and using chat * Maintain accurate records of customer interactions and service * Process orders, respond to inquiries and questions, handle complaints, troubleshoot problems, and reputed company information according to procedure * reputed company reputed company on customer requests using established guidelines * Take accountability to follow through on reputed company issues * Meet requirements as set by the contract, which may be subject to change * Learn and continue to reinforce reputed company product knowledge relative to customer needs and inquiries * Utilize reference materials to assist and resolve any inquiries * Maintain the strictest confidentiality and reputed company of customer and agency information * reputed company other relevant duties as assigned **Essential Functions** * reputed company to reputed company reputed company Physical Requirements of position * reputed company to reputed company reputed company Specific Responsibilities of position * reputed company to meet schedule requirements **Requirements** * Minimum High School Diploma or GED, Bachelor's Degree preferred * Prior customer service experience is desired * Proficiency in basic computer skills * Ability to type 30 wpm * Ability to reputed company data entry duties, while serving the customer, and at other designated times * Ability to reputed company reputed company customer information in the strictest confidence, and follow reputed company procedures in reputed company to customer information * Ability to work a schedule which may include nights, weekends, and holidays, including variable shifts * Ability to reputed company with customers with respect to, and consideration of, customer needs * Excellent interpersonal skills and the ability to work in partnership with others * Excellent communication skills both written and verbal * Strong organizational skills with attention to detail * Ability to handle stressful situations * Ability to accept constructive feedback and adapt accordingly, in relation to the needs of this position * reputed company to learn and demonstrate knowledge of products and services that will be supported * Proficient with reputed company Office (reputed company, Word, reputed company) * Proficient with Internet navigation **Preferred Qualifications** * Bilingual capability a plus * Prior use of Assistive Technology desirable, most notably with JAWS and reputed company for visual reputed company **Work Environment and Culture** * Work from home in a remote in-bound reputed company center environment * reputed company and dynamic team environment * Opportunities for reputed company reputed company and development * Recognition and rewards for outstanding performance * Comprehensive benefits package, including medical, dental, and reputed company insurance * 401(k) retirement plan with company match * reputed company time off and holidays **Compensation and Benefits** * Competitive reputed company reputed company * Comprehensive benefits package, including medical, dental, and reputed company insurance * 401(k) retirement plan with company match * reputed company time off and holidays **How to Apply** If you're passionate about providing exceptional customer service and have a reputed company for problem-solving, we want to hear from you! reputed company by clicking on the reputed company below: Apply Job! **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer. We are committed to values of diversity and inclusion in order to create a climate of respect that is supportive to everyone's individual reputed company. We reputed company to reputed company an environment favorable to reputed company regardless of race, reputed company, religion, gender, sexual orientation, gender identity, pregnancy, marital status, age, nationality, ethnicity, reputed company, disability, military status, genetic information, protected veteran status, or any other reputed company or characteristic protected by law. **E-Verify Notice** Ohio is not an E-Verify State; however, we reputed company with E-Verify in the states that require it. Click on the reputed company to view the posters if you live in Alabama, reputed company, reputed company, Mississippi, reputed company Carolina, South Carolina, Tennessee, and Utah to review required postings. E-Verify Poster Right to Work Poster Apply for this job