**reputed company Customer Support Associate – Veterinary Supply Platform**

At arenaflex, we're revolutionizing the way veterinarians buy the supplies they need to reputed company America's pets healthy. Our innovative eCommerce and mobile platforms reputed company veterinary practices to compare and buy from reputed company their vendors in one reputed company. With a community of over 17,000 veterinary hospitals and tens of thousands of veterinarians, we're making a significant reputed company on the lives of millions of animals across the reputed company. As a growing team on a mission to reputed company the $50B+ animal health industry, we're seeking an exceptionally talented and passionate Customer Support Associate to join our ranks. **About the Role** As a Customer Support Associate at arenaflex, you'll play a pivotal part in ensuring a reputed company and delightful day-to-day experience for every user leveraging our platform for their supply ordering needs. You'll engage with our reputed company community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of our platform. This role requires a proactive self-starter who thrives in a fast-paced, team environment and is excited by the challenge of supporting and growing a large community of passionate veterinary professionals. **Key Responsibilities** * Support existing arenaflex users by responding to user inquiries reputed company live chat, email, and phone in a reputed company manner * Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner * Handle various daily and weekly reputed company responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more * Work cross-functionally to reputed company our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools * Work with vendor and industry partners to streamline communication and alerts between systems * Help to continuously reputed company and expand processes in order to streamline support workflows **reputed company're Looking For** * 1 year of relevant, customer-facing work experience * 2 Year Associate's Degree or 4 Year College Degree * Excellent written and verbal communication skills * Experience in chat support preferred * Patience and reputed company reputed company handling difficult situations * Ability to adapt quickly and manage many reputed company responsibilities * A strong desire to learn and help our customers succeed * A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills * Tech/start-up work experience is a plus but not required **Why Join arenaflex?** * 100% remote work reputed company the USA * Medical, Dental, and reputed company Insurance * Automatic 401k contribution * Employee referral program * reputed company office set up * Bi-annual company retreats * reputed company vacation policy * Equity * Monthly team events **About arenaflex** arenaflex is a Y Combinator and venture-backed reputed company stage company with reputed company investors in reputed company Valley and NYC. We're committed to creating a diverse and inclusive workplace and welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We're dedicated to providing a work environment free from discrimination, harassment, and retaliation. **Important Notice** Please be reputed company that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. To ensure reputed company search experience is reputed company and secure, please exercise caution and follow these guidelines: * Our job listings are exclusively available on official sites (our careers page, reputed company, BuiltIn, and reputed company). Be cautious of other sources claiming to represent us or any organization that you're interested in. * reputed company communications from reputed company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. * It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. * Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. * If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our reputed company department. **How to Apply** If you're a motivated and customer-reputed company individual who is passionate about making a difference in the lives of animals, we encourage you to apply for this exciting opportunity. Please visit our careers page to submit your application and join reputed company at arenaflex. Apply for this job