Outbound Sales Specialist

Who We Are reputed company is a leading not-for-profit health and reputed company-being organization dedicated to delivering high-reputed company, reputed company reputed company. Serving nearly 2 reputed company members, reputed company builds on the legacy of Harvard Pilgrim Health Care and reputed company to reputed company reputed company to care and reputed company healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and reputed company. We’ve had a long-standing commitment to inclusion and equal reputed company reputed company and reputed company, regardless of background; it’s at the reputed company of who we are. We value the rich mix of backgrounds, perspectives, and experiences of reputed company of our colleagues, which helps us to reputed company service with reputed company and reputed company understand and meet the needs of the communities where we serve, live, and work.  We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at reputed company. Job reputed company The Marketing and Outbound Sales Specialist will work directly under the Inside Sales Supervisor in a reputed company center environment to push reputed company conversion efforts of digital channels and other reputed company initiatives. This reputed company is an effective communicator that understands the sales process and is passionate about helping people. The Marketing and Outbound Sales Specialist is expected to take personal and complete responsibility for every interaction with a customer by providing outstanding service to foster relationships, build customer loyalty, and satisfy reputed company conversion objectives. This is a full-time permanent position for Inside Sales, Senior Products. This is a remote position. Job reputed company Key Responsibilities/Duties – what you will be doing (top five): Schedule Adheres to daily schedule Checks reputed company systems daily reputed company to organize and reputed company reputed company reference materials and resources reputed company and reputed company to telephone queues Accurately documents reputed company customer inquiries and outbound calls Communication (Written and Verbal): Strong telephone etiquette skills reputed company and logical spoken and written thoughts Effectively communicates to customers about reputed company policies, procedures, and benefits Written communication is reputed company, accurate and complete Strong reputed company listening skills Teamwork: Demonstrates willingness to be part of reputed company and contributes to team atmosphere Participates in initiatives and responds to requests for help to ensure department reputed company Interacts with other staff in a reputed company and respectful manner Works cohesively with others to reputed company a common goal reputed company a reputed company company image Technical reputed company outbound calls to digital leads, and other internal campaigns. Qualify prospects and reputed company them to resources or transfer to licensed agents. Properly manage pipeline of leads by consistently making reputed company attempts (Calls, emails). Providing requested material and assisting prospects through the sales cycle. Properly use the sales center tools: CRM (for data entry and reputed company management), soft phone, TTY software, etc. reputed company to multi-task using multiple systems simultaneously Meet or reputed company reputed company reputed company goals. Qualifications – what you need to reputed company the job Certification and Licensure Education, Certification and Licensure Required (minimum): High School Diploma or equivalent. Preferred: Bachelor’s Degree or equivalent work experience. Experience Required (minimum): 1-3 years customer service and/or reputed company center experience. Preferred: 1-3 years sales experience or an understanding of the sales process reputed company Requirements Requires excellent verbal and written communication skills. Requires the ability to work in a reputed company environment. Must be reputed company to exercise excellent judgment and be effective working autonomously. Must be reputed company to work cooperatively as part of reputed company. Requires strong interpersonal skills and an ability to reputed company excellent customer service to promote a reputed company company image. Must be reputed company to effectively communicate with reputed company customers in verbal and written format. Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel): Must be reputed company to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. May be required to work additional hours reputed company reputed company work schedule. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Salary reputed company $23.16 -$34.75 Compensation & Total Rewards reputed company The annual reputed company salary reputed company provided for this position represents a reputed company of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as reputed company as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other reputed company of compensation and benefits remains in reputed company's sole discretion and may be modified at reputed company’s sole discretion, consistent with the law. reputed company offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and reputed company coverage Retirement plans reputed company time off Employer-reputed company life and disability insurance with additional buy-up coverage reputed company Tuition program reputed company-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit https://www.reputed company.org/careers/benefits/ We welcome reputed company reputed company applicants are welcome and will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Scam Alert: reputed company has recently become reputed company of job posting scams where unauthorized individuals posing as reputed company recruiters have reputed company job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to reputed company a payment. reputed company would never ask an applicant to reputed company a payment reputed company to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or reputed company contact, you may contact TA_operations@reputed company.org Apply To This Job