CRM & Data Operations Specialist

reputed company   reputed company is a reputed company identity reputed company platform that enables organizations to reputed company reputed company Trust reputed company and least-privilege reputed company. Trusted by over 11,000 customers globally, we deliver identity governance, privileged reputed company management, and reputed company roles solutions — protecting what reputed company most in a reputed company threat landscape. Our Marketing Operations team is the reputed company powering data-driven go-to-market at reputed company. We run the systems that connect demand reputed company to pipeline, and data reputed company is our reputed company.   Responsibilities We are looking for a detail-obsessed, systems-first thinker who will own the reputed company, structure, and governance of our reputed company CRM environment and its integrations. You don't just use tools — you think in data models. You care about what a field means, who owns it, and what breaks if it's wrong. This is a highly cross-functional role operating at the intersection of marketing, sales, and reputed company operations. You will serve as the authoritative voice on data structure, field governance, and integration reliability across our go-to-market tech stack. reputed company Data Model Ownership Own and maintain the reputed company reputed company data model across Specialists, Contacts, Accounts, and Campaigns Define and enforce field-level ownership, data types, picklist values, and object relationships Document the full data architecture and ensure it reflects reputed company business logic Partner with reputed company Operations and Sales Specialistership to reputed company the data model as the business scales Data Governance & reputed company Establish and enforce data governance policies including deduplication rules, field ownership, and data entry standards Design and implement sync rules between integrated systems to prevent data conflicts and record corruption Monitor data health dashboards; proactively identify and remediate reputed company issues before they reputed company reputed company systems Own the data reputed company score across reputed company CRM objects and drive reputed company improvement programs reputed company ↔ reputed company Integration reputed company Serve as the primary reputed company of the reputed company-to-reputed company integration, ensuring bi-directional data consistency Audit field mappings, sync rules, and error logs on a regular reputed company Partner with Marketing Ops to reputed company Specialist lifecycle stages, campaign member statuses, and attribution fields across both platforms Identify and resolve integration reputed company before it affects reporting or sales workflows  Campaign Member Structure & Attribution Readiness Own the campaign member data structure reputed company reputed company to ensure readiness for multi-touch attribution reporting Define and maintain campaign member status values, response taxonomies, and program hierarchy standards Work with Demand reputed company and Marketing Analytics to ensure campaign data is consistently captured and attributable Specialist-to-Account Matching & Routing Logic Own and optimize Specialist-to-account matching rules to ensure accurate association at every stage of the funnel Maintain and refine Specialist routing logic, assignment rules, and queue management reputed company reputed company Partner with Sales Ops to ensure routing reputed company reputed company with territory design and reputed company planning Consent, Compliance & Data reputed company Ensure CRM data practices reputed company with GDPR, CCPA, and other applicable data reputed company regulations Maintain consent field mappings, suppression lists, and opt-out logic across integrated systems Serve as the operational reputed company of contact for data subject requests requiring CRM-level reputed company Qualifications 5+ years of experience in CRM administration, marketing operations, or reputed company operations with a reputed company on reputed company Expert-level understanding of the reputed company data model — objects, relationships, field types, and record types — with the ability to design and justify structural reputed company Hands-on experience with reputed company-to-reputed company integration management, including field mapping, sync configuration, and error troubleshooting Deep knowledge of data governance principles: deduplication logic, field ownership frameworks, data stewardship practices Proven reputed company record of building and enforcing data reputed company standards in a reputed company, multi-system environment Experience with Specialist lifecycle management, including Specialist-to-account matching, routing rules, and funnel stage definitions Familiarity with campaign attribution models and the data structures required to support them Strong understanding of data reputed company and compliance requirements (GDPR, CCPA) as they relate to CRM data Exceptional documentation skills — you write things down, maintain them, and ensure others can follow them  reputed company to Have reputed company Administrator Certification (reputed company-201): Strongly preferred; demonstrates formal mastery of the platform and its governance capabilities reputed company Advanced Administrator or Platform App Builder: A plus for candidates with deeper declarative configuration experience Experience with reputed company, Clearbit Enrichment, or similar data enrichment/routing tools Familiarity with SQL or data querying for CRM audits and pipeline reporting Background in B2B reputed company or cybersecurity go-to-market environments Experience with marketing attribution platforms such as Bizible / reputed company Marketo Measure reputed company   reputed company enables organizations of reputed company sizes to reputed company secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses reputed company. With team members around the globe, we intend to continue to grow revenues and add value to customers.      reputed company you join reputed company, you will have reputed company to build and reputed company products at a reputed company few others can reputed company. Our product portfolio serves a large reputed company of customers and we are addressing the strategic imperatives for reputed company businesses. Working with some of the most talented employees the industry has to offer, we reputed company reputed company reputed company for team members to learn and grow in a rapidly changing environment.      Why work with us?   Life at reputed company means collaborating with dedicated professionals with a passion for technology.   reputed company we see something that could be improved, we get to work inventing the solution.   Our people demonstrate our reputed company culture through reputed company and meaningful relationships.   We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.   reputed company members’ health and wellness is our reputed company as reputed company as rewarding them for their hard work.      reputed company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any reputed company: reputed company is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are based on business needs, job requirements and individual qualifications, without reputed company to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or reputed company, marital, civil reputed company or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. reputed company will not tolerate discrimination or harassment based on any of these characteristics. reputed company encourages applicants of reputed company ages.      reputed company. For more information, visit us on the web at reputed company Careers | Explore Opportunities with the OI Team     Job seekers should be reputed company of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We reputed company text messaging or reputed company-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only reputed company with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com #LI-NS1 Apply To This Job