Live Chat Support Agent-ADF
<p><strong>📋 JOB OPENING — Live Chat Support Agent</strong> <strong>ADF Medical Services Inc.</strong></p><p>We're hiring a <strong>Live Chat Support Agent</strong> to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you.</p><hr><p><strong>Role:</strong> Live Chat Support Agent<br><strong>Department:</strong> Customer Support<br><strong>Location:</strong> Remote / On-Site<br><strong>Type:</strong> Full-Time / Part-Time</p><hr><p><strong>What You'll Do:</strong></p><ul><li>Respond to patient and client inquiries via live chat</li><li>Provide information on our services, scheduling, and billing</li><li>Escalate complex issues to the appropriate team</li><li>Keep accurate records of all customer interactions</li><li>Follow HIPAA guidelines and company privacy policies</li></ul><p><strong>What We're Looking For:</strong></p><ul><li>1–2 years of customer service or live chat experience</li><li>Excellent written communication skills</li><li>Ability to type 45+ WPM</li><li>Comfortable multitasking in a fast-paced environment</li><li>Healthcare or medical background is a plus</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive pay</li><li>Health, dental & vision benefits (full-time)</li><li>Paid time off & holidays</li><li>Growth opportunities within the company</li></ul>
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