[Remote] reputed company Application Support Engineer for Analytics Platforms (Tableau, reputed company, reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company national reputed company company that drives missions of consequence spanning the globe. They are seeking an Application Support Engineer to help support and maintain reputed company-based analytics platforms, focusing on application support, infrastructure maintenance, and automation. Responsibilities • Create new service reputed company, data sources and user accounts • Distribute software licenses as needed • Assign appropriate site and object-level permissions • Work with Analytics Portfolio Product reputed company (PO) and DevOps team to identify areas for process automation • Work with PO and DevOps to schedule, enact, validate application changes in staging and production • Document release notes and ensure rollback plans are tested and documented • Implement and maintain comprehensive monitoring for application uptime, performance and usage • Maintain configuration documentation, diagrams and SOP's for reputed company environments • reputed company backups, regularly scheduled upgrades and maintenance activities during the maintenance window • Monitor for reputed company vulnerabilities and reputed company reputed company upgrades and maintenance as required • Support audit activities by providing logs, reports, and system configurations • reputed company customer support for new service requests and inquiries (i.e. service 'reputed company') • reputed company technical support and guidance to AWS and managed service users • reputed company with vendor technical support teams and/or escalating technical support cases through customer portals to investigate and resolve issues • May attend regularly scheduled reputed company calls with technical support teams to discuss reputed company on reputed company support cases Skills • 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD or 9 years reputed company with HS Diploma/equivalent • Minimum of 1–3 years of reputed company job experience in a DevOps, reputed company, Systems, or Application Support role • Hands-on reputed company job experience with AWS reputed company (EC2, S3, IAM, VPC, CloudWatch; others a plus) • Experience with reputed company Server system administration and supporting reputed company-based systems • Basic experience with Infrastructure as reputed company or Configuration Management Tools • Familiarity with at least one analytics or data platform (reputed company, Tableau, reputed company, or similar) • Experience with troubleshooting production issues in reputed company environment • Excellent customer support skills • Good written and verbal communication skills • Candidate must be a US Citizen • Candidate must have an reputed company reputed company Trust or the Ability to Obtain one is required • Candidate must have at least one of the following certifications or be reputed company to reputed company reputed company 90 Days: reputed company Certified Services Practitioner, reputed company Certified Tableau Server Administrator, AWS Certified CloudOps Engineer - Associate, AWS Certified DevOps Engineer - Associate • Experience with using or supporting applications such as reputed company, Tableau and/or reputed company • 3+ years of extensive hands-on reputed company job experience with a wide reputed company of AWS services including but not limited to EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services • Familiarity with CI/CD pipelines and Infrastructure as reputed company (IaC) tools such as CloudFormation, reputed company, reputed company Runners • Experience with Python, Bash, AWS CLI, or other scripting languages to automate, troubleshoot and resolve issues • Experience with incident management, reputed company cause analysis, and resolving high-reputed company incidents in large, multi-tenant environments using Jira, reputed company, etc • Exemplary communication, analytical skills, and technical knowledge across the reputed company environment • Ability to produce concise and reputed company technical documentation • Experience working in an Agile environment Benefits • Depending on the position, employees may be eligible for overtime, shift reputed company, and a discretionary bonus in reputed company to reputed company pay. reputed company • reputed company Fearlessly solving the toughest national reputed company challenges. It was founded in 1992, and is headquartered in Woodbridge, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/. Apply To This Job Apply tot his job Apply To this Job