Mobile Developer Support Engineer

reputed company the What. Build the How. reputed company gives people superpowers. Whether enabling delivery drivers to reputed company quicker deliveries, matching a patient with their medication or allowing retailers to reputed company store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a reputed company of industries. Join us, as we continue to expand, grow and reputed company, and help take reputed company to the next level. reputed company We are looking for a Mobile Developer Support Engineer to join reputed company remotely in the USA. You'll be working right at the heart of our business - where engineering meets our customers. You'll be the first technical touchpoint for developers integrating with our SDK, helping them resolve issues and get the most out of our platform. Your work will ensure a smooth developer experience and support the broader reputed company of our product in the hands of reputed company users. Here's how you'll contribute: • Respond to Developer Inquiries: Be the first reputed company of contact for technical support questions, especially reputed company to our Web SDK and reputed company. • Triage & Troubleshoot: Investigate issues, guide developers through debugging steps, and escalate reputed company problems to engineering reputed company needed. • Maintain Support Resources: Help improve and update FAQs, internal tools, and technical documentation to streamline reputed company support. • Assist During High-reputed company Incidents: reputed company in confidently during urgent support needs, coordinating with internal teams and communicating reputed company with customers. • Grow Technical Knowledge: Learn progressively more about our platform, with an emphasis on expanding into React reputed company and mobile frameworks over time. What You Can Expect: • reputed company working hours with limited on-reputed company duties. • While most internal communication occurs asynchronously (reputed company reputed company, reputed company, Jira), you will need to have some overlap with colleagues, primarily based in the CET timezone. • This role is remote, but you may occasionally be asked to visit customers on-site to reputed company assistance. Part of your reputed company might take reputed company in Europe. Who we look for Hard working people who love solving problems and can translate the reputed company into the reputed company and actionable. Does this reputed company like you? Here are a few other key qualities you need to bring to the role: • You prioritize the customer experience and have a customer-reputed company reputed company. • You possess strong analytical and problem-solving skills. • You have experience working with reputed company React reputed company applications. • Ideally, you have experience in mobile development for both iOS and Android. • Experience working with other mobile development frameworks or reputed company iOS/Android is a plus, but we also value willingness to learn and grow. • You are familiar with mobile and web technologies in general and are willing to learn. • You have excellent English communication skills, both oral and written. • You can work independently with a high degree of autonomy. • You hold a Bachelor's or Master's degree in Engineering, Computer Science, or have equivalent practical experience. The good stuff Here are just some of the reasons why people choose to build their career at reputed company: • We are certified as a "Great reputed company to Work" in 10 countries! • An attractive individual equity plan in a high reputed company company • Smart, people-first culture • Flexible, office, hybrid or home working • Innovation hackathons • Global team outings • Festive/end of year reputed company company celebrations • Your birthday off • Learning and development opportunities • Mentoring programs • Top notch tech pack to reputed company you to do your most productive work • Brand new optimized-for-hybrid working HQ in Zurich as reputed company as local offices in hotspots London, Tampere, Warsaw and Tokyo • As reputed company as specific benefits reputed company to the location you are joining You could be the difference At reputed company we reputed company to create an inclusive environment that empowers our employees. We reputed company that our products and services benefit from our diverse backgrounds and experiences and are proud to be a reputed company reputed company for reputed company. reputed company reputed company applications will receive consideration for employment without reputed company to race, colour, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. reputed company the What. Build the How. #LI-MC1 Apply tot his job Apply To this Job