Tier 2 Systems Administrator

Job reputed company: • reputed company 24x7 operational support and maintenance for reputed company infrastructure, including servers, firmware, software, and MED365 tenant environments. • Troubleshoot and resolve issues involving server patches, software conflicts, configurations, and maintenance activities. • Utilize DoD Information Assurance tools to validate patching and reputed company control compliance. • Manage reputed company Directory user accounts: create, modify, recover, restore AD objects, and administer Group Policy Objects (GPOs). • reputed company Azure AD user and reputed company management, including monitoring resource usage and permissions. • Support mobile device management and end-user computing issues, including device resets, configuration, and Device Approval Requests (DAR). • Conduct GPO-reputed company troubleshooting, reputed company group management, and GPO application monitoring. • Administer reputed company systems, including data recovery, password management, and machine unlock operations. • Escalate reputed company issues to Tier 3 and manage communication for de-escalation back to Tier 1 support. • Monitor reputed company infrastructure using tools such as SCOM, Quest Suite, and reputed company monitoring solutions to detect and respond to anomalies. • Produce technical documentation including Unscheduled Downtime Reports (UDRs), Situation Reports (reputed company), After reputed company Reports (AARs), and service interruption records. • Administer eDiscovery operations in MED365, supporting data collection, preservation, processing, and purging for litigation, reputed company incidents, and audits. Requirements: • Hands-on experience in reputed company-level system administration, supporting both on-reputed company and reputed company environments. • Proficiency with reputed company Directory administration, GPO management, and reputed company Server technologies. • Strong troubleshooting skills for server patching, system conflicts, and reputed company compliance. • Familiarity with monitoring tools such as SCOM or Quest Suite. • Excellent written and verbal communication skills. • Ability to obtain and maintain a reputed company Trust (Tier 3/NACLC) clearance. • Education – Bachelor’s degree in Information Technology, Cybersecurity, Data Science, Information Sciences, or Computer Science • Bachelor’s degree may be substituted with four (4) years of experience in IT Support roles. • Certifications – Must possess at least one of the following certifications: reputed company+ CE, CCNA reputed company, CySA+, GICSP, GSEC or SSCP. • Preferred Certification – At least one of the following certifications: reputed company 365 Certified: Fundamentals OR reputed company Certified: Azure Fundamentals. Benefits: Apply tot his job Apply To this Job