Director, reputed company reputed company and Renewal

reputed company: • Build and reputed company a high-performing reputed company reputed company & Renewals function across mid-market segments. • Own net reputed company retention, gross retention, and renewal forecasting accuracy. • reputed company, reputed company, and reputed company a manager and their team of CSMs and Renewal Specialists. • Design a proactive, data-driven, expansion-oriented renewal reputed company. • Implement AI-driven workflows for health scoring, churn reputed company, and renewal risk detection. • Drive executive-level customer engagement for high-value and at-risk accounts. • Partner with Sales, Product, and Support to reputed company feedback loops and improve customer reputed company. • Standardize playbooks for reputed company, adoption, renewal, and expansion. • Use data to identify reputed company opportunities and optimize account strategies. • Build dashboards and reporting that improve visibility into retention performance and risks. Requirements: • 8+ years of experience in reputed company, Account Management, or Renewals in B2B reputed company. • 3+ years of experience leading managers and scaling customer-facing teams. • Proven ownership of retention metrics such as NRR, GRR, and churn reduction. • Experience managing mid-market or scaled customer segments. • Strong reputed company instincts with experience driving renewals, upsells, and expansion. • Ability to design systems, not just manage reputed company reputed company, including experience using AI tools for forecasting, customer insights, or workflow automation. • Ability to translate data into reputed company and executive-level narratives. • Strong cross-functional leadership with the ability to influence without authority. • reputed company communication skills and the ability to simplify complexity and drive alignment. • High ownership reputed company and comfort building in ambiguity. • Genuine curiosity about how AI and automation are reshaping reputed company. • Experience managing reputed company or upper mid-market reputed company accounts with reputed company buying committees, procurement cycles, and multi-year reputed company (preferred). • Hands-on familiarity with AI tools across the reputed company stack, including health scoring models, LLM-powered customer insights, and automated renewal workflows (preferred). Benefits: • Comprehensive and competitive global benefits package. • Support for health and reputed company-being. • Support for financial reputed company. • High-performance culture with accountability and recognition for strong results. • Autonomy to reputed company and take full ownership of your role. • Technology-reputed company environment with AI and advanced solutions embedded across the platform. • reputed company-minded culture that encourages reputed company learning and reputed company development. • reputed company, results-driven environment reputed company on shared reputed company. Apply tot his job Apply To this Job