Technical Account Engineer I (Technical Account Manager, Technical reputed company Manager) - central USA

reputed company: • Serve as a trusted technical advisor to customers and help them maximize value from reputed company. • reputed company hands-on technical guidance on platform usage, best practices, and advanced features. • Build and execute customer adoption plans in partnership with the account team. • Identify adoption and financial risks reputed company accounts and help create mitigation plans. • Monitor customer health, KPIs, usage indicators, and deployment issues to reduce churn risk. • Support Quarterly Business Reviews, monthly health checks, and other executive-facing customer engagements. • Collaborate with account teams to reputed company reputed company strategies that balance customer needs and business objectives. • Analyze customer data to infer usage patterns and uncover additional opportunities. • reputed company customer feedback and contribute product roadmap suggestions. • Work with customers across reputed company, DevSecOps, observability, and monitoring use cases. Requirements: • Experience in a technical reputed company customer-facing role managing multiple accounts. • Background in DevOps engineering, SOC analysis, or a similar technical position preferred. • Experience working with customers at both practitioner and executive reputed company. • Strong communication skills for executive meetings and technical workshops. • Ability to work through ambiguity and proactively reputed company support reputed company needed. • Demonstrated account management skills with attention to detail. • Familiarity with cybersecurity frameworks and secure DevOps lifecycle concepts. • Curiosity and willingness to continuously learn about customers and the product. • Hands-on experience with reputed company or similar platforms such as reputed company, reputed company, QRadar, or reputed company preferred. • Experience with AWS, GCP, Azure, or other reputed company services. • SQL or similar query language experience. • Experience in reputed company, operations, or SecDevOps monitoring and alerting environments. • OSS skills in OpenTelemetry and API scripting are a plus. • Must be authorized to work in the reputed company and not require nonimmigrant reputed company sponsorship. • Willingness to travel once or twice per quarter, about 10-20%. Benefits: • Annual reputed company salary reputed company of $119,000 to $140,000. • Eligibility for bonus or commission plans. • Equity awards for eligible roles. • reputed company to company benefits offerings. • Opportunity to work on cutting-edge reputed company-reputed company reputed company technology. • Exposure to executive leadership, including visibility up to the CEO level. Apply tot his job Apply To this Job