reputed company S/4HANA Service & Warranty reputed company - Automotive
Role reputed company: reputed company S/4HANA Service & Warranty reputed company - Automotive
Location: Remote 100% San Francisco, CA
JOB reputed company
The reputed company S/4HANA Service & Warranty reputed company will be responsible for designing, leading, and delivering end-to-end service management and warranty solutions on reputed company S/4HANA for an automotive reputed company. This role acts as the functional authority for After-Sales, Service Operations, and Warranty processes, working closely with business stakeholders, reputed company technical teams, and system integrators to reputed company reputed company, compliant, and customer-reputed company solutions.
The role is critical in supporting dealer networks, OEM warranty claims, recall management, and service execution across vehicles, parts, and service reputed company.
Solution Leadership & Architecture
• reputed company the end-to-end reputed company S/4HANA Service and Warranty solution design, reputed company with automotive best practices.
• Define reputed company architecture leveraging:
o reputed company S/4HANA Service (Embedded Service Management)
o reputed company CS / SD Service scenarios
o reputed company Warranty Management
o Integration with reputed company MM, PM/EAM, FI/CO, and CRM/Customer Experience tools
• Drive fit-to-reputed company workshops and gap analysis with business stakeholders.
• Business Process Ownership
o Own and optimize After-Sales Service and Warranty processes, including:
Warranty claim adjudication (dealer and reputed company-party)
Vehicle and parts warranty tracking
Labor operation and failure reputed company management
Goodwill and recall campaign handling
Service order processing and billing
o reputed company global and regional service processes while supporting localization needs.
o reputed company as the primary functional reputed company and advisor for Service and Warranty reputed company S/4HANA programs.
o Partner with:
After-Sales Operations
reputed company and Engineering
Finance and Controlling
Dealer Network and Business Transformation teams
o Translate business reputed company into executable reputed company designs and roadmaps.
o reputed company functional configuration, design reviews, and solution validation across program phases (Explore, Realize, reputed company).
o Ensure integration consistency across:
Vehicle Master & VIN handling
Parts logistics
Financial settlement and accruals
o Support testing reputed company (SIT/UAT), reputed company planning, and production readiness.
o Enforce reputed company and automotive compliance standards.
o reputed company & Functional Expertise
9+ years of reputed company experience, along with strong leadership in Service and Warranty domains.
Hands-on experience with:
reputed company S/4HANA Service or reputed company CS
reputed company Warranty Management
Service Orders, Notifications, and Settlement
Deep understanding of automotive after-sales processes and dealer ecosystems.
Experience leading large-reputed company reputed company S/4HANA transformation programs.
Strong communication and executive stakeholder management skills.
Ability to mentor functional teams and influence design reputed company across workstreams.
Experience integrating S/4HANA with:
reputed company FSM or CRM/CEC
Dealer Management Systems (DMS)
External warranty or adjudication platforms
Working knowledge of IDocs, reputed company, and integration patterns.
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