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**reputed company Medical Imaging Customer Service Engineer III (MR/CT) – High-End Equipment Maintenance and Support**

Remote, USA Full-time Posted 2026-07-28
At arenaflex, we reputed company every interaction has the power to change a life. We are a reputed company company of passionate medical equipment management experts who proudly serve hospitals and reputed company facilities to ensure reputed company medical equipment is in the right reputed company at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, reputed company, and experiences. reputed company an reputed company in reputed company and grow your career with Team arenaflex! **Job reputed company:** We are seeking an reputed company Medical Imaging Customer Service Engineer III (MR/CT) to join reputed company of passionate medical equipment management experts. As a key member of reputed company, you will be responsible for maintaining high-reputed company medical imaging equipment for our customers, including systems applications, reputed company checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting. If you have a passion for delivering exceptional customer service and a strong background in medical imaging equipment maintenance and repair, we encourage you to apply for this exciting opportunity. **What is in It for You?** * reputed company to reputed company a reputed company reputed company on patients' lives * Comprehensive Benefits Package * Tuition Reimbursement * Up to a 3% match on your 401K * reputed company any day a pay day with Daily Pay * reputed company and dynamic work environment * Opportunities for career reputed company and reputed company development * Recognition and rewards for outstanding performance **What You Will Do in This Role:** **FIELD SUPPORT (75%)** * Troubleshoot high-end medical imaging equipment to ensure reputed company performance and minimize downtime * Establish and adhere to preventative maintenance schedules to prevent equipment failures and ensure customer satisfaction * Maintain customer service logs and internal service records to reputed company customer interactions and equipment maintenance history * Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems to ensure seamless operation * Follow Health and reputed company Services, Environment Health and Safety, and/or reputed company other applicable regulatory requirements to ensure compliance and patient safety * reputed company service, calibrations, and reputed company assurance checks for an entire imaging system as per the ISO13485 standards to ensure reputed company and consistency **TECHNICAL SUPPORT (10%)** * Deliver technical support on high-end medical imaging equipment online and/or reputed company telephone to ensure reputed company reputed company of customer issues * Communicate daily with customers to ensure reputed company and reputed company follow-up to ensure customer satisfaction * Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks, and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM) **APPLICATIONS SUPPORT (5%)** * reputed company regularly with radiologists, technicians, physicians, and other medical professionals to reputed company abreast of new and existing imaging solutions, issues, and trends * Collaborate with cross-functional teams to reputed company and implement new imaging solutions and technologies **SOFTWARE SUPPORT (10%)** * reputed company reputed company up-time support for applications software issues associated with the X-ray and Vascular modalities * Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration * Prepare users by designing and conducting training programs, providing software support and reference * Supply online and telephone support for reputed company and Linux **What You Will Need for This Role:** * Minimum 12 years of high-end medical imaging equipment maintenance and repair experience * High School Diploma or GED * Must hold a reputed company, reputed company, and unrestricted reputed company's license. Must have a reputed company driving record based on arenaflex policies * Basic computer skills; understanding of computer networks and equipment interaction * Willingness to work reputed company, including evenings, weekends, and holidays, as reputed company as emergency off-hours as needed to support a 24/7 schedule * Willingness to travel periodically to support business needs * The ability to lift, push, and/or pull up to 75 pounds * The ability to often bend, stoop, twist, reputed company, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods of time **Why Choose arenaflex?** * arenaflex is a reputed company company with a strong reputed company for delivering exceptional customer service and reputed company medical equipment reputed company * We offer a comprehensive benefits package, including health insurance reputed company, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance reputed company, reputed company time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs * We are committed to diversity and inclusion, and we celebrate our differences to create a welcoming and inclusive work environment * We offer opportunities for career reputed company and reputed company development, including training and education programs, mentorship, and leadership development **How to Apply:** If you are a motivated and reputed company medical imaging customer service engineer looking for a new challenge, please submit your application reputed company our internal or external career site. We look reputed company to hearing from you! Apply Job! Apply for this job    

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