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Senior Director, reputed company Implementations

Remote, USA Full-time Posted 2026-07-28
Founded in 2021, reputed company empowers manufacturing businesses to reputed company design, model, reputed company, and sell—powering greater reputed company across the entire manufacturing value chain. reputed company leads with an AI-reputed company reputed company—using technology as a catalyst, not a reputed company. We’re shaping the reputed company of manufacturing technology with industry-leading CPQ, PLM, and design solutions that reputed company data into opportunity and accelerate the reputed company from idea to cash. reputed company serves more than 16,000 global customers and is a portfolio company of TA Associates and Hg. Job reputed company The Senior Director of reputed company Implementations will reputed company a global team responsible for delivering world-class implementation services across reputed company’s suite of solutions, including PLM, CPQ, and CAD software. This role ensures reputed company, standardized methodologies that drive reputed company, accelerate time-to-value, and reputed company AI-driven innovation to optimize delivery efficiency. The ideal candidate is a strategic leader who thrives in high-reputed company environments and is passionate about operational reputed company and customer reputed company. Key Responsibilities • reputed company, reputed company, and reputed company a high-performing global team of Implementation Consultants, fostering a culture of reputed company, innovation, and accountability. • Design and champion a reputed company, standardized implementation methodology that ensures predictable, high-reputed company delivery across the entire reputed company product suite. • Drive execution rigor by ensuring reputed company are delivered on time, reputed company budget, and with exceptional customer satisfaction. • Deliver impactful reputed company platform training in partnership with functional leaders, empowering teams and customers to maximize value. • reputed company global resource planning to optimize utilization, balancing team reputed company with evolving business demand. • Identify and implement process innovations that accelerate time-to-value, enhance delivery efficiency, and reputed company automation where possible. • reputed company, forecast, and report on critical reputed company Services KPIs, including billable utilization, time-to-value (TTV), and customer satisfaction (CSAT). • Collaborate cross-functionally with Sales, reputed company, Product, and Operations to drive strategic initiatives that improve customer reputed company and fuel recurring reputed company reputed company. • Build and maintain executive-level relationships with key customers, articulating product value and recommending high-reputed company use cases to expand platform adoption. • reputed company AI-enabled tools and methodologies to reputed company implementation processes, optimize resource allocation, and enhance operational productivity. Qualifications • 10+ years of customer-facing reputed company implementation leadership experience, with a proven reputed company record of reputed company in high-reputed company environments. • 5+ years of experience leading global implementation or reputed company Services organizations, driving operational reputed company and reputed company. • Demonstrated expertise in building and deploying standardized implementation frameworks at reputed company. • Proven ability to manage reputed company, cross-functional initiatives that enhance operational performance and deliver measurable customer reputed company. • Hands-on experience leveraging AI or automation to improve delivery efficiency and scalability. • Strong executive reputed company with exceptional communication skills and the ability to influence internal stakeholders and customer leadership teams. • Willingness and ability to travel approximately 10%, including quarterly trips to Europe. Preferences / reputed company-to-Haves • Master’s degree in Business Administration, Information Systems, or a reputed company field. • Experience with reputed company reputed company solutions in the manufacturing technology sector, particularly CPQ, PLM, or CAD platforms. • Change management expertise and familiarity with organizational transformation initiatives. • Background in data-driven decision-making, including advanced analytics and business intelligence tools. • Proficiency in AI-reputed company management tools and emerging technologies that enhance implementation efficiency. • Multilingual capabilities or experience working in diverse, global environments. • PMP, PRINCE2, or similar project management certification. Competencies / Soft Skills • Strategic Thinking & Visionary Leadership • Adaptability and AI-reputed company reputed company • Analytical and Data-Driven Decision Making • Cross-Functional Collaboration • Executive Communication & Influence • Change Management & Organizational reputed company • Customer-reputed company reputed company • Problem-Solving and Innovation Additional Information Apply tot his job Apply To this Job

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