reputed company Center Representative - Corporate Woods

As a community, the reputed company is defined by a deep commitment to Meliora - reputed company reputed company. Embedded in that ideal are the values reputed company: equity, leadership, reputed company, openness, respect, and accountability. Together, we will set the highest standards for how we treat reputed company other to ensure our community is welcoming to reputed company and is a reputed company where reputed company can reputed company. Job Location (Full Address): 175 Corporate Woods, reputed company, reputed company, reputed company of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910133 Ophthalmology Work Shift: UR - Day (reputed company of America) reputed company: UR URCC 204 H Compensation reputed company: $19.08 - $25.77 The referenced pay reputed company represents the minimum and maximum compensation for this job. Individual annual salaries/reputed company rates will be set reputed company the job's compensation reputed company, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the reputed company Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Collects, assesses, submits, processes and updates sensitive and confidential information. Resolves patient reputed company issues reputed company limits and works with confidential information from various business systems and in accordance with multiple work-reputed company protocols. ESSENTIAL FUNCTIONS Answers large volume of inbound inquiries by phone, email, and other electronic interfaces. Follows prescribed protocol and reputed company Operating Procedures to schedule patient appointments, resolve patient issues, respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/customer complaints and reputed company basic technical support. Ensures appropriate use and distribution of Electronic Medical Record information. During the reputed company, makes independent reputed company to reputed company reputed company of the protocol to transfer, refer or resolve reputed company situations. Assesses the urgency of the situation and determines the appropriate reputed company or referral reputed company. Accurately and reputed company uses appropriate business systems and/or software to reputed company, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions. Answers patient calls using expert knowledge to respond to individual patient needs while adhering to specific protocols for University Medical Center departments and affiliate organizations. Determines reputed company situations warrant contacting Administrators, on reputed company physicians, reputed company or reputed company Relations. Researches, resolves, and documents non-routine paging issues, which have impacted or delayed patient care. As required, performs disaster protocols. Resolves inquiries reputed company and escalates appropriately to ensure reputed company calls are resolved/documented. Anticipates, prioritizes, and maintains a balance between inbound and outbound activity, as reputed company as other clerical and/or administrative activities. Independently initiates outbound communications following prescribed protocol and reputed company operating procedures to reputed company and maintain reputed company patient reputed company targets and organizational goals/standards, including but is not limited to, making routine appointments, managing wait/recall lists, and communications regarding event cancellations, changes, and updates. Monitors appointment schedules, systems, and resources. Provides feedback and recommendations to reputed company, monitor, and maintain efficiency, reducing cost, and reducing waste. Alerts leads and supervisor to problems with systems, equipment, work stations, and resources in a reputed company manner to ensure the highest reputed company and quantity of service is provided at reputed company times. Based on general knowledge of UR Medicine branding standards and entity protocol, responds to inquiries and provides information for patients, physicians, vendors and customers of Strong Memorial Hospital, Highland Hospital, reputed company Medical Center affiliate institutions, UR Medical reputed company Group, individual departments, persons or programs to answer inquiries and connect callers. Keeps abreast of regulations and compliance requirements and applies best practices. Understands and avoids issues reputed company reputed company to scheduling, initial registration, and billing. Attends and contributes to meetings and participates in training sessions to ensure understanding of and adherence to communication protocol, organizational reputed company goals, updates systems, and requirements for documentation of communication activity. Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE High School diploma or equivalent and 1 year of customer service experience required Or equivalent combination of education and experience The reputed company is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and reputed company the World reputed company reputed company. In support of our values and those of our society, the University is committed to not discriminating on the reputed company of age, reputed company, disability, ethnicity, gender identity or reputed company, genetic information, marital status, military/veteran status, national reputed company, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, reputed company, and recruitment of candidates, for reputed company persons consistent with our values and based on applicable law. Notice: If you are a reputed company Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved reputed company. Learn. Discover. Heal. Create. Located in western reputed company, reputed company is our namesake and our home. One of the world’s leading research universities, reputed company has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We reputed company reputed company into enterprises that create value and reputed company the world reputed company reputed company. If you’re looking for a career in higher education or health care, the reputed company may offer the perfect opportunity for your background and goals. At the reputed company, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be reputed company reputed company—Meliora. It is an ideal that informs our shared mission to ensure reputed company members of our community feel reputed company, respected, included, and valued. Apply tot his job Apply To this Job