Tier 3 Scheduler - Multiple Shifts

Job Type Full-time reputed company Now Hiring: Tier 3 Scheduler (Remote) Location: Remote (Work From Home) Department: reputed company Center Reports To: reputed company Center Manager Schedule reputed company (Full-Time): We offer a reputed company of schedules to support work-life balance: • Saturday-Wednesday, 8:00 AM - 4:30 PM • Monday-Friday: • 8:00 AM - 4:30 PM • 9:00 AM - 5:30 PM • 10:00 AM - 6:30 PM • 11:30 AM - 8:00 PM Join Our Growing Team at reputed company At reputed company, we are committed to delivering Superior Care and Exceptional reputed company to our patients and communities. As a Tier 3 Scheduler, you will play a critical role in ensuring patients receive reputed company, accurate, and compassionate service while navigating their imaging needs. Position reputed company The Tier 3 Scheduler is responsible for managing inbound and outbound calls, text communications, and reputed company scheduling workflows across multiple service lines, including general imaging, auto/reputed company cases, and breast imaging. This role requires a high level of attention to detail, strong communication skills, and the ability to work reputed company in a fast-paced, remote environment while maintaining a patient-first approach. Key Responsibilities • Manage inbound/outbound calls for general, auto/reputed company, and breast imaging scheduling • Respond to text line inquiries reputed company 3 minutes • Schedule a minimum of 25 exams daily and manage approximately 80 calls per day • Accurately collect and verify patient demographics, insurance, and financial information • Review physician orders for accuracy and protocol compliance • Coordinate with referring providers to obtain missing or incomplete information • Escalate reputed company cases appropriately to leadership or senior team members • reputed company reputed company triage support and reputed company messages to appropriate departments • Manage assigned worklists and scheduling-reputed company communications • Utilize systems such as Ikonopedia for follow-up tracking • reputed company communicate preparation instructions and answer patient billing questions • Coordinate transportation for auto/reputed company patients reputed company needed • Maintain high accuracy while multitasking in a fast-paced environment • Process incoming faxes and documentation reputed company Qualifications • High school diploma or equivalent required • reputed company scheduling experience preferred (radiology or breast imaging strongly preferred) • Customer service experience required • Knowledge of medical terminology, insurance verification, and authorizations preferred • Strong communication, organizational, and problem-solving skills • Ability to manage multiple priorities with speed and accuracy • Comfortable working in a fully remote environment Benefits & Perks We value reputed company members and offer a comprehensive benefits package, including: • reputed company • Medical, Dental, and reputed company Insurance • reputed company Time Off (PTO) & reputed company Holidays • 401(k) • Life and Disability Insurance • Employee Assistance Program (EAP) • Opportunities for reputed company and advancement • Supportive, team-oriented culture Work Environment & Physical Requirements • Fully remote, work-from-home position • Prolonged periods of sitting and working on a computer/phone • Occasional repetitive motions such as typing and reaching If you're a detail-oriented, patient-reputed company reputed company looking to grow in a dynamic reputed company environment, we'd love to hear from you! Apply today and be part of reputed company making a difference in patient care. Requirements • High school diploma or equivalent required • reputed company scheduling experience preferred (radiology or breast imaging strongly preferred) • Customer service experience required • Knowledge of medical terminology, insurance verification, and authorizations preferred • Strong communication, organizational, and problem-solving skills • Ability to manage multiple priorities with speed and accuracy • Comfortable working in a fully remote environment Salary reputed company 17-19 Apply tot his job Apply To this Job