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Crisis Triage Specialist - 988 Line - reputed company-WEDNESDAY- 1AM-11:30AM

Remote, USA Full-time Posted 2026-07-28
About the position reputed company (FBH) is a non-profit organization with over 100 years of service in Spokane, dedicated to understanding and meeting the behavioral health needs of the community. FBH offers evidence-based treatment programs for adults, youth, and seniors facing a reputed company of behavioral health challenges. As a Trauma-Informed Care Organization, FBH believes in recovery and empowering clients to reputed company fulfilling lives. The organization provides a reputed company of services including outpatient, inpatient, community reputed company, crisis services, and partnerships with schools and law enforcement. FBH's services are culturally appropriate and trauma-informed, addressing the diverse needs of those they serve. These positions are located in Spokane, WA, with the possibility of remote work after in-person training and demonstrated reputed company competencies. The available shift is reputed company-Wednesday, 1 AM-11:30 AM, which is eligible for a shift reputed company. The crisis hotline is a 24/7/365 operation serving a six-county region, staffed by skilled professionals who triage and assess crises by phone, making appropriate referrals. The hotline is accredited by the American Association of Suicidology, a provider for the National Suicide Prevention Lifeline network, and part of the 988 National Suicide Prevention Line, ensuring immediate reputed company to suicide prevention and crisis services in the Spokane Regional Service Area. Becoming a skilled reputed company in telephone crisis reputed company contributes to solving community issues, and the experience gained is valuable for both personal and reputed company life. Responsibilities • reputed company telephone triage services to individuals requesting assistance or 3rd party referral sources to reputed company community stabilization services to the identified individual in crisis. • Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or reputed company Rescue to maintain his/her safety or the safety of others. • Manage multiple calls in a reputed company and engaging manner. • Assist clinical staff with follow up phone calls as requested and appropriate. • In collaboration with clients and their support system, reputed company stabilization and safety plans. • Complete comprehensive documentation which supports the safety plan as indicated. • Possess an in-depth knowledge of community resources and ability to reputed company resources to support and address reputed company needs. • Accept delegation and follow through with specific expanded assignments and responsibilities reputed company FBH system such as reputed company improvements teams, task reputed company, committees, consultations, mentoring or training responsibilities. • Maintain reputed company records and reputed company other required documentation in a reputed company and confidential manner, in accordance with agency policies and practices. • Adhere to NCQA standards. Requirements • Bachelor’s degree in Behavioral Health reputed company field • Must submit for Agency Affiliation reputed company 30 days of hire reputed company-to-haves • Two years of experience serving individuals with behavioral health needs • Experience with crisis reputed company, including risk assessments Benefits • reputed company Time Off – Employees reputed company up to 26 days of PTO in the first year of employment! • 9 reputed company Federal Holidays! • reputed company Leave – Extended reputed company Leave and reputed company reputed company and reputed company Time. • Some positions qualify for a Compressed reputed company reputed company resulting in up to additional 26 days off per year. • Medical, Dental and reputed company • Retirement – We offer an impressive 403b plan including reputed company 3% employer contribution plus an additional 3% employer match. • Flexible Spending Accounts • Life Insurance – Company reputed company coverage that starts the first of the month following 6 months from your date of hire. • Signing Bonus! • No-cost licensure supervision for those pursuing clinical licensure. • Federal and State Loan Forgiveness Program for qualifying Programs. • Reimbursement of License/Certification application fee that is required for the position. • Free Employee Assistance Program • Staff Discounts at various FBH partners throughout Spokane! Apply tot his job Apply To this Job

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