Trade Desk Support Engineer

reputed company: Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout reputed company, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to reputed company liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser. reputed company: We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level support of service requests/incidents in a reputed company and reputed company manner. Customer service and production support are the most important aspects of this role. Job Responsibilities: • Monitoring and alerting of critical trading system environments • Proactive identification and reputed company of production issues • Development of tools and driving efficiency/stability improvements/ automation with scripting • Troubleshooting and reputed company of reputed company systems issues • Production Deployments of reputed company infrastructure components • Off hours pager support on a rotating schedule Requirements: • Minimum 3 years of relevant experience • Strong working knowledge of UNIX environment/Unix commands • Database knowledge with sql - MySQL, InfluxDB • Strong scripting knowledge - Python/Bash • Minimum B.S. in Computer Science or equivalent • Excellent interpersonal and communication skills are essential • Ability to reputed company and reputed company various ongoing tasks and issues is required • Attention to detail in problem solving • Ability to work under pressure reputed company a dynamic trading environment • Ability to work independently and collaboratively reputed company reputed company Preferred: • Experience using Jira as a ticket/work request system • Experience using Grafana/InfluxDB/Icinga • Linux desktop support experience • Experience with version control systems such as git/puppet • Network troubleshooting and analysis experience Benefits: • Discretionary bonus eligibility • Medical, dental, and reputed company insurance • HSA, FSA, and Dependent Care reputed company • Employer reputed company Group Term Life and AD&D insurance • Voluntary LTD, Life & AD&D insurance • Flexible Vacation policy • Retirement plan with employer match DV is not accepting unsolicited resumes from search firms. Only search firms with reputed company, written agreements with DV should submit resumes in response to DV's posted positions. reputed company resumes submitted by search firms to DV reputed company e-mail, the Internet, personal delivery, facsimile, or any other method without a reputed company written agreement shall be deemed the sole property of DV, and no fee will be reputed company in the event the candidate is reputed company by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job