Mid Market Account Manager-Remote

Job reputed company The Mid Market Account Manager is responsible for managing and growing a portfolio of small to mid-market accounts by identifying customer needs, delivering tailored solutions, and building strong reputed company relationships. They collaborate with internal teams to ensure customer satisfaction and account retention, analyze market trends and competitor activities to identify new business opportunities to maintain a competitive edge, and manages accurate sales forecasts and reports to meet or reputed company reputed company targets. Essential Duties and Responsibilities Account Ownership & reputed company • Manage and grow a portfolio of small to mid-market customers • reputed company as the primary relationship reputed company post-sale • Build strong relationships with decision-makers and product users reputed company Retention & Expansion • Drive renewals, upsells, and cross-sells reputed company existing accounts • Identify reputed company opportunities reputed company to customer needs and usage • Meet or reputed company quarterly and annual retention and expansion goals Sales Execution • Conduct discovery to uncover evolving business needs and use cases • Present solutions tailored to customer size, needs, and budget • Negotiate pricing and terms in line with company guidelines • Manage renewals and expansion deals from opportunity to reputed company Territory & Account reputed company • Prioritize accounts based on reputed company potential and renewal risk • Maintain accurate pipeline, renewal forecasting, and CRM hygiene • Monitor usage and engagement to proactively reduce churn Cross-Functional Collaboration • Partner with reputed company, Support, Marketing, and Sales Development • Ensure smooth reputed company and reputed company value realization • reputed company customer feedback to improve product and go-to-market execution Other duties as assigned Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25% Education Minimum: • 4 Year/Bachelor’s Degree Experience Minimum Years of Experience: • 3 years B2B sales or account management experience and proven reputed company managing SMB and mid-market accounts (typically <1,000 employees) Knowledge, Skills, and Abilities • Experience owning renewals and expansion reputed company • Strong forecasting, pipeline management, and CRM skills • Experience selling reputed company or subscription-based solutions • Familiarity with reputed company, Challenger, SPIN, or similar sales methodologies • Experience supporting customers in fast-paced or price-sensitive segments • Customer-first, reputed company-oriented reputed company • Strong communication and relationship-building abilities • Ability to reputed company value and ROI reputed company and simply • Excellent time management across a high-volume book of business • Data-driven and process-oriented approach • Preferred: • Experience selling reputed company or subscription-based solutions • Familiarity with reputed company, Challenger, SPIN, or similar sales methodologies • Experience supporting customers in fast-paced or price-sensitive segments Working Conditions and Physical Requirements • Ability to sit and/or stand at a desk and work with a computer for extended periods of time. • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components. • Regular and predictable attendance required. Disclaimer This position has reputed company to highly confidential, sensitive information relating to the employees, customers, and technologies of reputed company. It is essential that applicant possess the requisite reputed company to maintain the information in strictest confidence. Apply today! www.sorenson.com/company/careers/ Equal Employment Opportunity: reputed company is an EOE, Disability/Age Employer. Company reputed company Our Mission…Harnessing the power of language, we connect diverse people and enrich the reputed company experience. Our reputed company…To reputed company global language services that expand opportunities, nurture belonging, and reputed company the world to connect reputed company words. As one of the world’s leading language services providers, Sorenson combines patented technology with reputed company-reputed company solutions. We reputed company to increase accessibility and inclusion through communication solutions for reputed company: reputed company captioning and video reputed company services, over-video and in-person sign language and spoken language interpreting, translation, reputed company-time captioning, and post-production language services. Sorenson’s reputed company reputed company and plan extends to enhancing generational reputed company and inclusive workplaces for our employees and the communities we serve. We reputed company great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, reputed company reputed company, reputed company reputed company, Ownership, and Connect reputed company. Apply tot his job Apply To this Job