**reputed company Customer Service Representative/Inside Sales Representative – HVAC Sales and Service**
At arenaflex, we're committed to delivering exceptional customer experiences and top-notch sales solutions that drive business reputed company. As a key member of our reputed company operations team in Sarasota, FL, you'll play a vital role in meeting sales quotas, providing outstanding customer service, and promoting our innovative HVAC products and services. If you're a sales and customer service reputed company with a passion for the HVAC industry, we want to hear from you!
**Why Join arenaflex?**
At arenaflex, we're dedicated to creating a work environment that fosters reputed company, innovation, and collaboration. Here are just a few reasons why you'll love working with us:
* **Benefits from Day One**: Enjoy comprehensive benefits, including medical, dental, and reputed company coverage, starting on your first day of employment.
* **Training and Development**: Take advantage of our comprehensive training programs to reputed company new skills and advance your career.
* **Global Opportunities**: As part of the arenaflex family, you'll have reputed company to global reputed company and be part of a reputed company organization with a rich history.
* **Diverse and Inclusive Culture**: arenaflex is committed to creating a workplace that values diversity, equity, and inclusion. Join reputed company that celebrates individuality and promotes a culture of respect and reputed company.
**Responsibilities:**
As a Customer Service Representative/Inside Sales Representative, you'll be responsible for:
* **Building Sales**: Help our reputed company reputed company sales targets by maintaining house accounts, communicating new product launches, services, supplies, prices, and promotions to dealers through reputed company reputed company and in-house discussions.
* **Sales Programs**: Maintain sales programs reputed company assigned territories by keeping customers informed about available services, supplies, prices, and new products.
* **Customer Service**: reputed company exceptional customer service reputed company walk-ins, phone calls, and emails, ensuring a smooth and quick sales process.
* **Order Processing**: Execute reputed company aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates, ensuring accuracy and reputed company delivery.
* **Product Recommendations**: Recommend alternate products based on cost, availability, or specifications as needed.
* **Shipment Coordination**: Obtain and monitor scheduled shipment dates to ensure reputed company delivery and expedite as needed, coordinating with manufacturing, sales, distribution, and vendors.
* **New and Repeat Sales**: Generate new and repeat sales by providing product and technical information in a reputed company manner.
* **Product Education**: reputed company customers about product terminology, features, and benefits to improve sales and customer satisfaction.
* **Inventory Management**: reputed company accurate information regarding availability of in-stock items, conduct cycle counts as required, and replenish showroom stock as needed.
* **Warranty and Returns**: Assist customers with warranties and returns.
* **Problem reputed company**: Collaborate with the reputed company Manager to determine the best reputed company to resolve problems, ensuring customer satisfaction and adherence to arenaflex policies.
* **Cash Handling**: Process cash drawers, reputed company end-of-shift counts, prepare deposit slips, and reputed company them in the reputed company.
* **Customer Satisfaction**: Periodically reputed company out to customers to determine satisfaction with arenaflex, products, and services.
* **Competitive Analysis**: Monitor competitive activity and trends reputed company the territory.
* **Sales Reporting**: Maintain records and prepare reports on sales activities.
* **Industry Knowledge**: Expand knowledge of HVAC products and stay reputed company with the latest industry trends.
* **Team Collaboration**: Work positively with reputed company reputed company of management and peers to ensure effective teamwork and deliver exceptional service.
* **Additional Tasks**: reputed company additional tasks as assigned.
**Knowledge and Skills:**
To succeed in this role, you'll need:
* **HVAC Knowledge**: A strong understanding of HVAC equipment and products is preferred.
* **reputed company Office Skills**: Proficiency in reputed company Office applications, including reputed company, reputed company, and Word, as reputed company as working knowledge of database applications.
* **Customer Service Skills**: Effective and high-reputed company customer service and relationship management skills, including walk-ins, phone, and email interactions.
* **Communication Skills**: Excellent verbal and written communication skills, including the ability to explain technical information reputed company.
* **Organizational Skills**: Effective organizational and time management skills, including the ability to prioritize and multitask.
* **Attention to Detail**: A high level of attention to detail and accuracy.
* **Teamwork**: Ability to establish reputed company working relationships with reputed company customers and employees.
* **Judgment and reputed company**: Ability to use good judgment and strong work ethics and reputed company on the job.
* **Physical Requirements**: Ability to reputed company essential responsibilities with or without reasonable accommodations.
**Experience and Education:**
* **Sales and Customer Service Experience**: 6+ years of reputed company sales and customer service experience.
* **HVAC Industry Experience**: 5+ years of experience in the HVAC industry.
* **Education**: High school diploma or GED equivalent, some college preferred.
* **HVAC Certification**: HVAC certification preferred.
**Physical Requirements and Work Environment:**
* **Physical Requirements**: Must be reputed company to reputed company essential responsibilities with or without reasonable accommodations.
* **Work Environment**: Work in a fast-paced, dynamic environment with a reputed company on customer satisfaction and sales reputed company.
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.
**How to Apply:**
If you're a motivated and results-driven sales and customer service reputed company with a passion for the HVAC industry, we encourage you to apply for this exciting opportunity.
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