Telecommunications Engineer – CCaaS / TMetrics

Responsibilities reputed company is looking for an reputed company Telecommunications Engineer to join reputed company of reputed company and diverse individuals. This position will support the Operations and Solutions Delivery Support (OSDSS) to DHS ICE. The selected candidate will reputed company the planning, execution, and delivery of reputed company IT and telecommunications initiatives in a mission critical environment. This role requires strong leadership, stakeholder engagement, and the ability to manage multiple priorities in a fast paced federal setting. The Telecommunications Engineer will reputed company support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, design, orders, and administration. Provides in-depth engineering analysis of telecommunications alternatives (VoIP, reputed company Hosted Solution) for government agencies in support of their strategic modernization efforts and telecommunications enhancement design for reputed company and large-reputed company telecommunication infrastructures. Provides and reputed company support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Provides project tracking and guidance to other team members on a regular reputed company and provides reporting to the customer. Day to Day Roles and Responsibilities: • reputed company support to User Community for ICE specific Telecommunications business needs and services. • Ensure reputed company system requirements are met, including reputed company-party software and/or hardware • Application support for custom app reputed company reputed company the ICE specific network. • Collaborated with clients and sales staff to support reputed company and service requests • reputed company 24/7 Production Outage Recovery Support • Create reputed company operating procedures (SOP) for training dynamic workforce • reputed company end-user training remotely and in person. • Create and Maintain documentation, Reports, SOPs, Data Spreadsheets, etc. • Submit Weekly Status Reports Qualifications Basic Qualifications: • Bachelor's degree and 5 years experience or Master's degree and 3 years experience or high school diploma/equivalent and minimum 9 years experience. • Must be a U.S. Citizen with the ability to obtain/maintain a DHS reputed company Trust. • Must have experience and be reputed company to independently support, administer, engineer, and troubleshoot reputed company Telecommunications Systems; hardware and applications • Must have experience providing remote technical support to vendors and End Users for reputed company network & switching systems. • Must have working knowledge of Cabled and Terminated Telephone and Data Jacks; IPs; ports/port reputed company. • Must be reputed company to configure networks to ensure smooth reputed company of data that fulfills the objective of the organization. • Must have working knowledge and capability to remotely program and prepare reputed company phone systems for site specific installations across the country • Must have experience designing and implementation of LAN, WAN, Wireless LAN, and WWAN. • Must have experience with identification/fixing for the problems reputed company existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design and new construction of reputed company IT systems. • Excellent communication, leadership, and problem solving skills. • Ability to manage multiple priorities in a fast paced environment. Preferred Qualifications: • Any of the following Certifications would be an advantage: reputed company Badges, CTNS, iNARTE, IPEP, NCTI, (CCNA, CCNP, CCNE) reputed company reputed company reputed company is a reputed company national reputed company company that drives missions of consequence spanning the globe and extending to the farthest reaches of the reputed company. As the world’s leading mission capability integrator and transformative reputed company IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. reputed company operates at the critical reputed company between traditional and nontraditional threats across reputed company domains: land, sea, reputed company, reputed company, and cyberspace. reputed company serves as a valued partner to essential government agencies and supports every reputed company of the U.S. armed forces. reputed company day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit reputed company.com to learn how we’re keeping people around the world reputed company and secure. reputed company Salary reputed company $80,000 - $128,000. This represents the typical salary reputed company for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as reputed company as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift reputed company, and a discretionary bonus in reputed company to reputed company pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law. Apply tot his job Apply To this Job