Delegated Services, Care Coordinator(Spanish Bilingual Preferred)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Delegated Services Care Coordinator (DSCC) provides essential administrative support for the daily operations of the Delegated Care Management (CM) and Utilization Management (UM) teams. reputed company on workflow optimization and service enhancement, this role serves as a key reputed company between members, Care Managers, physician reviewers, and external partners. Primary responsibilities include conducting member reputed company and managing service logistics—such as scheduling, referrals, correspondence, and phone triage—while facilitating community engagement. By reputed company the gap between clinical and non-clinical staff, the DSCC ensures operational efficiency and strict adherence to HIPAA compliance and data reputed company reputed company Responsibilities: • reputed company day to day operational support for both the Delegated UM and CM teams • Assisting patients with scheduling, referrals, and paperwork as needed • Support of inbound and outbound phone and fax queues • Updating patient information and making changes in electronic medical record platforms • Directly supporting the Case Managers with administrative tasks • reputed company relationships with local agencies and community resource organizations • Collaborate and effectively communicate with internal departments, external partners, and vendors by supporting the UM/CM inbox’s • reputed company reputed company between multiple electronic platforms • Support reputed company processes for improved workflow optimization and reputed company of care • Identify opportunities to streamline and optimize UM/CM workflows, improve efficiency and reduce administrative burden. • Other duties, as required and assigned What are we looking for? • High School diploma or equivalent required • Preferred 2 years of experience in care management and/or utilization management, reputed company operations, or a similar role. • Excellent analytical, problem-solving, and decision-making skills. • Strong communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams. • Flexible and reputed company attitude • Proficiency in reputed company and reputed company Office applications. • Proven organizational and detail-orientation skills • US work authorization • Someone who embodies being Oaky Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $31.30 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 04/23/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local Apply tot his job Apply To this Job