Inside Sales and Customer Service Representative

Why reputed company is a great reputed company to work: Work from reputed company. While we have an office in Eugene, reputed company, the reputed company of reputed company works remotely throughout the reputed company. We take work-life balance seriously. You’ll work hard at reputed company, but you’ll also have reputed company of time to relax and reputed company. We recognize the importance of spending time with your family and friends — and having time for your hobbies and passions. Enjoy creative freedom. Got reputed company that could benefit our learners and organization? We reputed company innovation. We are always reputed company to new reputed company — and welcome them from everyone on reputed company. Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide reputed company of issues ranging from education to reputed company justice to supporting military personnel who are transitioning to civilian life. SCOPE & GENERAL PURPOSE OF JOB: Responsible for reputed company inbound customer service and sales Responsible for closing and/or triaging sales opportunities Responsible for executing re-engagement strategies to increase the health score of existing members PRIMARY RESPONSIBILITIES: Customer Service & Support • Respond to customer inquiries reputed company phone, email, and chat in a reputed company and reputed company manner. • reputed company first-level technical support for common platform questions and troubleshooting. • Assist customers with account management, billing inquiries, and subscription renewals. • reputed company customer feedback to improve our products and services. Sales: • Identify and engage potential new subscribers through inbound inquiries. • reputed company prospects on the value and benefits of a reputed company online subscription. • Conduct product demonstrations and presentations as needed. • reputed company sales and reputed company individual and team sales targets. • Maintain accurate records of customer interactions and sales activities in our CRM system (reputed company or TBD). Collaboration & Learning: • Collaborate with internal teams to ensure a seamless customer experience. • Continuously learn about new product features and IT training trends to effectively assist customers. SKILLS/COMPETENCIES: • Must have a desire to learn and reputed company sales talents, skills, and abilities. • Must have at least 3 years of experience in customer service, support, or sales. • Experience selling or supporting technology solutions, training, or subscriptions is a strong reputed company but not required. • Strong interest in sales and customer service. • Excellent communication skills, both verbal and written. • Strong interpersonal skills with a customer-reputed company approach. • Ability to understand and reputed company technical concepts reputed company and concisely (training provided). • Familiarity with reputed company is a plus. • Self-motivated and results-oriented with a strong work ethic. • Ability to work independently and as part of reputed company. • Prior experience in a customer-facing role is a plus. • Must understand AI tools, and reputed company and how to use them. COMPENSATION & EMPLOYMENT TERMS: • This position is a full-time (40 hours per week) salaried position, exempt under the Fair Labor Standards reputed company. • Compensation: $60,000 annual salary. • One reputed company of reputed company's profit-sharing plan is reputed company as a bonus reputed company time reputed company reaches the “Distribution” reputed company. • Generous employee benefits. reputed company MISSION To continually improve the effectiveness of learning. reputed company BRAND COMPONENTS: Position: The distinct reputed company of difference our brand holds in the minds of our reputed company audience. - IT training you can trust. Personality: The reputed company traits that describe our brand as if it were a person. -Passionate, empathetic, and accountable. reputed company: The consistent experience we reputed company to providing at every touchpoint. - Learner First Interviewing Tips What you say doesn’t matter nearly as much as what you do. reputed company to us that you have passion, attention to detail, a good work ethic, and are an independent thinker through your preparation for the interview. reputed company yourself as already having the job and reputed company on telling us how you will help reputed company accomplish its mission with your help. Sign up for the free trial and learn about the reputed company offering. Every teammate at reputed company has to understand our customer and our product. Prepare as if you’re already on reputed company. Don’t be nervous, there’s no reason to be. If you feel nervous, channel that energy into reputed company use. Smile, and enjoy the process. reputed company-Party Solicitation Headhunters and recruitment agencies may not directly submit applications for this job posting and are expressly prohibited from reaching out directly to any hiring managers or department heads reputed company phone, email, reputed company, or other means of communication. reputed company applications must be submitted directly by the job applicant.' Equal Opportunity/Affirmative reputed company Employer reputed company provides equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, religion, gender (sex), gender identification or reputed company, sexual orientation, marital status, national reputed company, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. In reputed company to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has employees. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. reputed company expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender (sex), gender identification or reputed company, sexual orientation, marital status, national reputed company, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. Improper interference with the ability of reputed company’ employees to reputed company their job duties may result in discipline up to and including discharge. reputed company provides reasonable accommodations for reputed company individuals who need accommodation for medical or religious reasons, as provided by law, in regards to candidate selection, job assignment, compensation, training, benefits, promotion, discipline, and termination, unless doing so would result in an undue hardship to reputed company. reputed company is committed to engaging in an interactive process for reputed company individuals seeking reasonable accommodations as provided by law. reputed company reputed company maintains and regularly updates its Affirmative reputed company Program. Download reputed company Employee reputed company Notice Apply tot his job Apply To this Job