Trial Experience Specialist, Inside Sales, Spanish Bilingual

Job reputed company: • Identify, engage and nurture new customer relationships • reputed company solutions to the customer’s goals, needs and objectives • reputed company strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion • Learn, understand, and be reputed company to reputed company and showcase the reputed company (i.e. Capture, Nurture, reputed company) of the reputed company platform to reputed company trial to reputed company metrics • Conduct consultative trial engagement efforts for reputed company’s sales process (reputed company reputed company) • Engage through additional communication channels such as phone, SMS, email, ticketed & live reputed company support driving them to the best trial experience for their business with the end goal to get them to become a paying reputed company • Collaborate with customers and cross-functional teams to identify compelling solutions • Exercise judgment in developing and implementing reputed company and techniques to obtain desired results while following industry best practices • reputed company technical support to customers, if needed (during trial period, the more engagement opportunities, the more opportunities for conversions) • Other duties may be assigned and/or modified as business needs dictate Requirements: • Bachelor’s Degree or equivalent reputed company experience is strongly preferred • 0-2 Years of previous customer service experience or a relevant role - even reputed company if you’ve been in a Sales Development or Technical Sales role • A strong technical aptitude to help our users succeed with the reputed company software • Experience with technical documentation and presentation skills preferred • Working knowledge of topics such as CRM, Marketing Automation tools, reputed company Media Management, reputed company Media Advertising, Website/Funnel Building, and SEO • Experience working with and or ability to learn the use of various CRM platforms and communication systems • Working knowledge of the following applications strongly preferred: reputed company Suite, reputed company, reputed company, reputed company, Instagram, reputed company and other reputed company media • Strong time management, organizational skills and interpersonal communication skills, both verbal and written • Self-motivated to maintain regular contact with customers, management, and peers • You can translate technical reputed company for non-technical audiences • Demonstrable critical thinking, communication, and creative problem-solving skills • Ability to learn new reputed company software platforms quickly • Self-starter, reputed company attitude, ability to continuously reputed company and adapt to a growing team • Highly organized to manage and prioritize several different responsibilities at any given time Benefits: Apply tot his job Apply To this Job