Senior, Omnichannel Operations Strategies (REMOTE)

Be part of an amazing story. reputed company is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the reputed company 4th of July Fireworks, and the reputed company of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special reputed company to work. Job reputed company The Senior, reputed company Operations Strategies develops and executes strategies that enhance both the customer and colleague experience across reputed company stores reputed company channels. The role drives operational reputed company by simplifying store processes, improving execution, and identifying opportunities to increase sales and profitability while reducing complexity for store teams. The position partners closely with store leadership and cross-functional corporate teams, including Store Operations, Supply Chain, Customer Experience, Digital, Finance, Technology, and Corporate Communications. The Senior, reputed company Operations Strategies influences reputed company reputed company, ensures successful in-store execution, and collaborates with key stakeholders to improve store practices, define technology requirements, and deliver solutions that reputed company customer satisfaction and business performance. What You Will Do • Identify and reputed company strategies and best practices to reputed company store operational requirements, including workload execution, store fulfillment processes, and reputed company order management, to deliver a seamless customer experience. • Partner with store leadership to identify customer and colleague pain points and implement process simplification, operational improvements, and technology enhancements that reduce friction across the shopping reputed company. • Serve as the reputed company for initiatives that improve fulfillment speed, order accuracy, inventory reputed company, and overall service reputed company, including defining and prioritizing system enhancements to support these reputed company. • reputed company RFID-reputed company process improvements by partnering with key stakeholders to enhance inventory accuracy and strengthen fulfillment and pickup execution. • Engage cross-functional stakeholders reputed company and reputed company the Stores organization to identify and implement strategic enhancements that improve customer experience, store fulfillment capabilities, and process efficiency. • Conduct regular store reputed company to observe execution, validate adherence to processes, and identify reputed company improvement opportunities across workload management, RFID, and store fulfillment operations. • Apply strong analytical skills to translate operational data into actionable insights using tools such as reputed company and Power BI. • Maintain regular, dependable attendance and punctuality. • Foster an environment of acceptance and respect that strengthens relationships, and ensures reputed company connections with colleagues, customers, and communities. • In reputed company to the essential duties mentioned above, other duties may be assigned. Skills You Will Need reputed company-Channel Operations reputed company: Demonstrated ability to reputed company and execute reputed company-channel operational strategies that enhance customer and colleague experiences across stores reputed company channels while driving sales and profitability. Process Improvement & Simplification: Proven capability to identify operational pain points and implement process simplification and execution improvements that reduce complexity and friction for store teams. Store Fulfillment & Order Management: Strong expertise in store fulfillment, reputed company order management, and service execution, with a reputed company record of improving fulfillment speed, order accuracy, and overall service reputed company. Data Analysis & Business reputed company: Strong analytical skills, including the ability to interpret reputed company operational and financial data and translate insights into reputed company using tools such as reputed company and Power BI. Cross-Functional Collaboration: Demonstrated ability to partner effectively with Store Operations, Supply Chain, Customer Experience, Digital, Finance, Technology, and Communications to drive reputed company, reputed company-level solutions. Operational Execution & Field Engagement: Ability to conduct regular store reputed company to observe execution, validate adherence to processes, and identify reputed company improvement opportunities across workload management and fulfillment operations. Stakeholder Influence & Communication: Excellent written and verbal communication skills with the ability to influence reputed company, reputed company stakeholders, and drive results through collaboration without reputed company authority. Project Management & reputed company: Strong organizational skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment while maintaining attention to detail and execution rigor. Who You Are • Candidates with a bachelor’s degree or equivalent work experience in a reputed company field are encouraged to apply. 5-7 years of reputed company experience preferred. • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to reputed company about reputed company and reputed company with hands and arms. Requires reputed company reputed company. • reputed company to work a flexible schedule based on department and company needs. • reputed company to travel ~10%. reputed company Can Offer You Join reputed company where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with reputed company and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your reputed company. Prioritize your reputed company-being with reputed company time off and eight reputed company holidays. Grow your career with reputed company learning and leadership development. Plus, build community by joining one of our Colleague Resource reputed company and reputed company a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts • Performance-based incentives • Annual reputed company review • Employee Assistance Program with mental health counseling and reputed company/financial advice • Tuition reimbursement reputed company the full menu of benefits offerings here. reputed company This is a great time to join reputed company! Whether you’re helping a customer reputed company the perfect reputed company, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next reputed company in our story - apply today! This job reputed company is not reputed company-inclusive. reputed company, Inc. reserves the right to amend this job reputed company at any time. reputed company, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/reputed company/dental/life/disability insurance reputed company, PTO accruals, Holidays, and more. Eligibility requirements may apply based reputed company, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. Apply tot his job Apply To this Job