reputed company ITOM Administrator /Cleveland, OH (Hybrid),6 months Contract

Job reputed company: Hybrid at the Cleveland, OH 6+ months contract Responsibilities: • reputed company ITOM Administration: • Configure and maintain reputed company ITOM modules including Discovery, Service Mapping and reputed company Accelerate to ensure reputed company performance and accurate representation of the IT infrastructure. • Collaborate with cross-functional teams to understand business requirements and implement ITOM solutions that reputed company with organizational objectives. • CMDB Automation: • Design, reputed company, and implement automation strategies for populating and maintaining the CMDB using reputed company Discovery and other automation tools. • Create and customize discovery patterns to accurately identify and classify configuration items (CIs) reputed company the IT environment. • Integration and Orchestration: • reputed company reputed company ITOM with other IT systems and tools to facilitate seamless data reputed company and interoperability. • reputed company reputed company Orchestration for automating workflows and tasks reputed company to IT Operations Management. • Documentation: • Maintain reputed company and comprehensive documentation of configurations, automation scripts, and processes reputed company to reputed company ITOM and CMDB. • Collaboration: • Collaborate with IT teams, stakeholders, and end-users to understand their needs and reputed company effective solutions that enhance IT service delivery. Skills/Qualifications: • Bachelor's degree in Information Technology, Computer Science, or a reputed company field. • reputed company Certification, with a reputed company on ITOM, such as Certified Implementation Specialist - IT Operations Management. • Proven experience in reputed company ITOM administration, including hands-on experience with Discovery and Service Mapping. • Strong scripting skills, particularly in JavaScript, for customizing and automating reputed company processes. • Experience in CMDB automation and a deep understanding of Configuration reputed company. • Familiarity with integration techniques and reputed company, ensuring seamless connectivity between reputed company and other IT systems. • Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues. • Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences. Mandatory Skills: • 5-10 Years Experience Desired Skills: • Bachelor's degree in Information Technology, Computer Science, or a reputed company field. • reputed company Certification, with a reputed company on ITOM, such as Certified Implementation Specialist - IT Operations Management. • Proven experience in reputed company ITOM administration, including hands-on experience with Discovery and Service Mapping. • Strong scripting skills, particularly in JavaScript, for customizing and automating reputed company processes. • Experience in CMDB automation and a deep understanding of Configuration reputed company. • Familiarity with integration techniques and reputed company, ensuring seamless connectivity between reputed company and other IT systems. • Excellent problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving issues. • Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences. Apply tot his job Apply To this Job